How to send messages, photos, and packages
Need to reach Jefferson County law enforcement for something that's not an emergency? The Jefferson County Sheriff's Office mobile app handles that. You can submit tips, report non-emergency crimes, and check public-safety news and resources. The app isn't for emergencies—both the app description and Google Play listing tell you to call 911 for those. A recent county news release drove this home, urging anyone who spots a named fugitive who was improperly released to call 911 immediately. For staying in touch with someone inside, Alabama facilities typically have inmates place outgoing calls using assigned PINs. Video visits and messaging usually run through third-party vendors. You'll need to create and fund an account, then use the inmate's booking identifier when prompted.
Search for a loved one and send messages and photos in minutes.
Trying to mail something or reach the right office at Jefferson County Jail? The fastest way to avoid delays is using the official addresses and contact info from the Jefferson County Sheriff's Office.
No. The Sheriff's Office app isn't for emergencies. If there's an emergency or immediate danger, call 911—the app description and Google Play listing both say so.
You can submit tips, make non-emergency reports, and view public-safety news and resources published by the Sheriff’s Office.
In Alabama jails, inmates place outgoing calls using assigned PINs and generally can’t receive regular incoming calls. Video visits and electronic messaging are commonly handled by third-party vendors, so you’ll typically need to create and fund a vendor account and use the inmate’s booking identifier when prompted.
Trying to figure out whether you need the Birmingham jail or the Bessemer jail? Start with one question: where is your person housed? Jefferson County runs two facilities, with about 1,000 people across both locations.
Trying to find someone in Jefferson County custody? The first step is figuring out which facility they're in — Birmingham or Bessemer. The online Inmate Inquiry usually gives you that answer fast, once you know where to look.
Looking for someone in Jefferson County Jail? The first thing to know: the jail system is split between two facilities—Birmingham and Bessemer. Figure out which one they're in, and the rest falls into place.
