What You Need to Know Before Using the 24-Hour Kiosk at Jefferson Parish Jail
If you're planning to put money on someone's account in person, the lobby kiosk is usually the fastest option. Here's what to bring and what to expect so your deposit goes through the first time.
The kiosk sits in the Intake Booking lobby at Jefferson Parish Jail and is available 24 hours a day. Need to make a deposit at 2 a.m.? This is the way to do it.
Bring cash. The Intake Booking lobby kiosk accepts cash only. No credit cards, no debit cards. If you show up with just a card, you won't be able to complete a deposit.
Note: Forecomm does not allow deposits by phone under any circumstance.
You don't need exact change. The kiosk accepts all bill denominations, so use whatever cash you have on hand.
Speed is a big reason families choose the lobby kiosk. Cash deposits post immediately to the inmate's account, which matters if your person needs funds right away for commissary or other uses.
Info to Bring
- ✓ The inmate’s CCN number (this is required to make sure the money goes into the correct account)
- ✓ The inmate’s correct name (match the name they are booked under)
- Keep your receipt - do not throw it away. It is your proof of the transaction.
- Write down the details - note the date and time you deposited money, the amount, and the inmate’s CCN you used.
- Use those details when you ask for help - having the receipt and transaction info makes it much easier for customer service to track what happened.
For customer support through Forecomm Solutions, call 337-234-3534 and select option 1 for Customer Service. Have your receipt and deposit details ready before you call.
Find an Inmate at Jefferson Parish Correctional
Search for a loved one and send messages and photos in minutes.
