How to Send Money to Someone at Jess Dunn: JPay Money Orders Step-by-Step

At Jess Dunn Correctional Center (and other ODOC facilities), inmate funds run through Offender Banking. That office manages the trust fund system, restitution accounting, and canteen operations. Once a money order is accepted and posted, the funds go directly into the offender's account.

Start with the JPay Money Order Deposit Form and take your time filling it out. Every field needs to be completed and easy to read. Missing or messy information can slow processing. Make sure you include a valid email address and a valid mailing address on the form. JPay will not process money orders without them. On the Money Order Deposit Slip portion, type or print clearly in blue or black ink. For an extra layer of identification, you can also write the recipient's name and ID on the money order's "memo" or "used for" line.

• ✓ Fill in every field on the JPay deposit form, and make sure it is legible
• ✓ Type or print the deposit slip in blue or black ink
• ✓ Re-check for readability before you mail it so your money order is not delayed

Buy a money order for the amount you want to send, keeping in mind the maximum is $999.99 per money order. When you fill it out, make the money order payable to “JPay.”

If you have options, JPay recommends U.S. Postal Service money orders. Before you seal everything up, write the recipient's name and ID on the money order "memo" or "used for" line so it's easier to match to the right account.

• ✓ Keep each money order at $999.99 or less
• ✓ Make the money order payable to JPay
• ✓ Include the completed JPay deposit slip with the money order
• ✓ Do not put letters or notes in the same envelope as the payment

Mail the completed deposit slip and money order to the address listed on the form: JPay PO Box 278320 Miramar, FL 33027

After JPay receives your mail, approved money orders are processed within ten (10) business days. If you're watching the timing closely, plan around that window.

1. Assemble your payment - Put the money order and the completed JPay deposit slip together.
2. Keep the envelope “payment-only” - Do not include letters or notes, since they will be discarded.
3. Mail it to the JPay lockbox - Address it to: JPay, PO Box 278320, Miramar, FL 33027.
4. Hold onto your proof of purchase - Keep your money order receipt until the funds show up.
5. Allow processing time - Approved money orders are processed within ten (10) business days after JPay receives them.

If a payment is reported as unauthorized and results in a chargeback, the inmate's account can be restricted from receiving future transactions. That restriction stays in place until Access Corrections is reimbursed or the issue is otherwise resolved.

Reimbursement includes the original payment amount plus a $25 account reactivation fee. Chargeback repayments must be paid by money order only and mailed to: Access Corrections ATTN: CB Repayments P.O. BOX 28998 ST. LOUIS, MO 63132 On the repayment money order, include the inmate's name, ODOC number, and facility name.

If you have questions about chargebacks, call 636-888-7004. Payments cannot be accepted by phone.

Quick Troubleshooting

• ✓ Double-check the recipient name and ID number, and make sure everything is readable on the form
• ✓ Do not send more than $999.99 on a single money order
• ✓ Do not include letters or notes in the envelope with the payment
• ✓ Expect up to ten (10) business days for approved money orders to be processed after JPay receives them

Before you mail anything, look at the deposit slip like a stranger would. Can you read every number and name without guessing? If you're writing the recipient's name and ID on the money order memo line, match it exactly to what you put on the form. Double-check that the email and mailing address you entered are valid, too. Missing or incorrect contact information can stop the money order from being processed.