Send Photos & Mail at Jess Dunn Correctional Center

How to send messages, photos, and packages

Overview

Staying in touch with someone at Jess Dunn Correctional Center means going through third-party vendors, not direct facility phone lines. Your options typically include phone calls, video visits, and electronic messaging. Phone calls are usually outgoing only and are generally recorded or monitored. Most vendors require you to create an account and confirm your phone number before you can receive calls. For video visits, you'll set up an account with the approved vendor, select the facility and the person you're visiting, then schedule or join from a computer or mobile device. Messages and uploaded content can be screened under both vendor rules and facility policy. One thing to be aware of: in August 2020, Telmate reported a data breach that exposed personal information for thousands of users. Keep that in mind if you use vendor-run messaging or video services.

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Quick Facts

  • A Telmate data breach in August 2020 exposed personal information of thousands of users of that communications platform.
  • Calls, video visits, and messaging at facilities are commonly provided by third-party vendors rather than direct facility lines.
  • Phone calls are typically outgoing only and are usually recorded or monitored.
  • You generally must create an account with the facility's approved vendor and register your phone number before receiving calls or scheduling video visits.

Common Questions

Was Jess Dunn Correctional Center affected by the Telmate data breach?

Yes. A Telmate data breach in August 2020 exposed personal information of thousands of users of that communications platform.

How do I receive phone calls or schedule video visits with someone at Jess Dunn Correctional Center?

You’ll usually use a third-party vendor. Create an account with the approved vendor, select the facility and the person, register and confirm your phone number, then accept outgoing calls or schedule and join video visits through the vendor’s system.

Can I bring a cellphone or other electronic device into Jess Dunn Correctional Center?

Never bring a cellphone or other electronic device capable of sending or receiving communications into a secure area without authorization. In applicable jurisdictions, this can be treated as a felony and carry criminal penalties.

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