Penmate Inmate Support Guides
Sending Money

How to Send Money to Facility

To put money on someone's Inmate Trust Fund, pick an approved deposit method and hang on to your receipt or confirmation. The Trust Fund office can confirm whether a deposit went through, but they won't share account balances or transaction details with anyone except the inmate.

• 2 min read Based on general TX policies
How to Send Money to Facility

You can deposit funds into an inmate's Inmate Trust Fund through eCommDirect (Texas.gov), Access Corrections, ACE (America's Cash Express), JPay, TouchPay, money orders, or ACH. Whichever method you choose, keep your receipt or confirmation number. Trust Fund staff can verify that a deposit was received, but they won't release account activity or balance information to anyone except the inmate.

How to Send Money to Facility

Sec2

  • ✓ Choose an approved option: eCommDirect (Texas.gov), Access Corrections, ACE (America’s Cash Express), JPay, TouchPay, money order, or ACH
  • ✓ Follow the instructions for the specific method you picked (each provider and method has its own process)
  • ✓ Keep any receipt, confirmation number, or proof of payment until your loved one confirms the funds posted
  1. Save your proof of payment. Keep the receipt, confirmation number, or money order stub so you have a clear record of what you sent and when.
  2. Ask for deposit receipt confirmation if you need it. Inmate Trust Fund staff can confirm whether a deposit was received.
  3. Have the inmate verify the account details. Only the inmate can get account activity or balance information, so your loved one is the person who can confirm the exact posting and available amount.

Sec3

  • ✓ Which deposit methods are currently accepted for this inmate: eCommDirect (Texas.gov), Access Corrections, ACE, JPay, TouchPay, money orders, and ACH
  • ✓ Any fees charged for your chosen method
  • ✓ Processing times (how long it typically takes for funds to post)
  • ✓ Deposit limits (minimums, maximums, and frequency limits, if any)
  • ✓ What proof you will receive after you submit a deposit (receipt, confirmation number, or other acknowledgement)

Note: Trust Fund staff can confirm that a deposit was received, but they cannot share the inmate's account activity or balance with anyone except the inmate. If you need details beyond "received," your loved one will need to check their own statement or account information.

Find an Inmate at Jim Rudd Unit

Search for a loved one and send messages and photos in minutes.

Exact spelling helps find results faster

Free to search · Used by families nationwide
Woman using phone to connect with loved one

More from Jim Rudd Unit

Before You Drive to the Unit: Your Pre-Visit Checklist

A little preparation can save you a wasted trip. Use this checklist to confirm visitation is actually available, then show up with the right ID and nothing that will get you turned away.

Phone & Messaging

How to Contact an Inmate at Jim Rudd Unit

Want to get phone calls from someone at the Jim Rudd Unit (TDCJ)? You'll need to handle a few things first, including registration and making sure your phone number is the right type to receive calls.

How to Register Your Phone to Receive Calls from an Inmate at Jim Rudd Unit

To receive calls from someone at the Jim Rudd Unit, you'll need two things: the inmate's TDCJ ID number and a phone number you can register as yours. During enrollment, you'll confirm you own the number - so use one that's actually listed in your name.