How to Contact an Inmate at Joe Ney State Jail, TX (TX)

TDCJ handles visits through an online scheduling system. You'll need to create your own TDCJ Online Visitation Scheduler account first. Staff can't create one for you. Once your account is set up, search for the person you want to visit using their 8-digit TDCJ number or 8-digit SID number. From there, you can request a visit type from the options shown in the scheduler, including Regular, Contact, and Video/Tablet, plus one additional visit type listed there.

Before you can receive phone calls from a TDCJ inmate, you need to register your telephone number online through the Texas Inmate Telephone Friends & Family Enrollment. Have the inmate's TDCJ ID number ready. It's required to complete registration. If you don't know their TDCJ ID number, look it up through the online inmate search or call (936) 295-6371 or (800) 535-0283.

1. Create your TDCJ Online Visitation Scheduler account. You must do this yourself, TDCJ staff cannot create visitor accounts.
2. Add the inmate to your visitor profile. Search using the inmate’s TDCJ number or SID number (it must be 8 digits).
3. Select a visit type shown in the scheduler. The list includes Regular, Contact, and Video/Tablet, plus one additional visit type listed in the system. Not every option is available in every situation.

1. Register your phone number online. Use the Texas Inmate Telephone Friends & Family Enrollment before you expect to receive calls.
2. Use the inmate’s TDCJ ID number to enroll. Registration requires the inmate’s TDCJ ID number.
3. Call for help if you get stuck. TDCJ lists a telephone contact number for information or registration at (866) 806-7804, and the page also lists weekday calling hours for the Inmate Technology office (8 a.m. to 3 p.m., effective February 2, 2026).

What to Verify

• ✓ Confirm you can create your own TDCJ Online Visitation Scheduler account (staff cannot create it for you).
• ✓ Confirm the inmate’s exact 8-digit TDCJ number or 8-digit SID number before trying to add them in the scheduler.
• ✓ Confirm you have the inmate’s TDCJ ID number ready for telephone enrollment.

• ✓ Confirm the Inmate Technology office phone support hours (Monday to Friday, 8 a.m. to 3 p.m., effective February 2, 2026).
• ✓ Confirm the current telephone enrollment process and the hours for the inmate information phone lines (Monday to Friday, 8 a.m. to 4 p.m.) before you call.

• ✓ Confirm which visit types are actually available to you in the TDCJ Online Visitation Scheduler (it lists four total, including Regular, Contact, and Video/Tablet).