John E. Goode Pre-Trial Detention, FL

Physical Address
500 E Adams StJacksonville, FL, 32202

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Guides for This Facility

At a Glance

Visitation

  • You must become Telmate Verified to use the Telmate video-visit system by making a deposit, scheduling a visit, or completing a verification form.
  • Video visits from a personal computer require a high-speed DSL or cable connection; dial-up and many satellite connections are not supported.
  • Free video visits are credited to the inmate’s account, and only the inmate can book a free visit.

Communication

  • Video visits from a personal computer require a high‑speed DSL or Cable connection; dial‑up and satellite are not supported.
  • Only the inmate can book a free video visit; free visits are credited to the inmate’s account.
  • Telmate Verified identity verification is required and can be completed by making a deposit, scheduling a visit, or submitting the verification form.

Sending Money

  • Deposits to inmate trust accounts and certain payments at John E. Goode are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services (ViaPath).
  • Money you deposit may be subject to collections for debts owed by the inmate.
  • County jails typically require use of approved third‑party vendors such as JPay and CorrectPay for inmate money transfers.

Inmate Lookup

  • The Jacksonville Sheriff’s Office operates an Inmate Information Search that includes current and historical inmate records for this facility.
  • The online search displays mugshots and listed charges for matching inmates.
  • Entering an inmate’s full name plus date of birth or booking number helps narrow results and reduce unrelated matches.

Facility Info

  • The Jacksonville Sheriff’s Office states it follows ADA and Section 508 accessibility guidelines for online materials.
  • Commissaries are managed by third‑party providers and commonly sell snacks, hygiene items, clothing, and limited electronics or accessories.
  • Intake typically includes a property inventory and opening an inmate account used for commissary purchases.

Based on official sources and community feedback. Learn how we verify

Topic Overviews

Visitation

John E. Goode Pre-Trial Detention uses Telmate (GettingOut) for video visitation. You'll need to become Telmate Verified first—either by making a deposit, scheduling a visit, or completing a verification form. Using a personal computer? Make sure you have a high-speed DSL or cable connection. Dial-up and most satellite connections won't work. Free video visits get credited to the inmate's account, and only the inmate can book those free sessions. Before making plans, confirm the inmate has added you to their approved visitor list and complete the facility's visitor-application steps. Rules, schedules, and procedures vary, so double-check before your visit.

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Communication

John E. Goode Pre-Trial Detention uses Telmate for video visits. You can join from a web browser or the Telmate mobile app, while the person inside uses a facility tablet or terminal. If you're on a personal computer, you'll need high-speed DSL or cable internet—dial-up and satellite won't work. Before your first visit, complete Telmate Verified identity verification by making a deposit, scheduling a visit, or submitting the verification form. Free video visits get credited to the inmate's account, and only the inmate can schedule those free sessions. Telmate requires users to confirm they're over 18 before continuing. One thing to be aware of: Telmate disclosed a data breach in August 2020. If you have account or security questions, they publish a Customer Care phone number for support.

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Sending Money

John E. Goode Pre-Trial Detention uses TouchPay Holdings, LLC d/b/a GTL Financial Services (ViaPath) for deposits to inmate trust accounts and certain payments. One thing to know upfront: money you send can be applied to outstanding debts or fees the inmate owes, so the full amount may not end up available on their account. This facility relies on an approved third-party payment vendor, so follow the vendor process rather than trying to send funds another way. Before starting a deposit, have the inmate's full name and booking or ID number ready. Follow the vendor instructions closely to avoid delays, and check which deposit methods are accepted and what fees apply—options often include online, kiosk, phone, or money order depending on the vendor.

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Inmate Lookup

The Jacksonville Sheriff's Office offers an Inmate Information Search for finding people booked at John E. Goode Pre-Trial Detention. The roster includes both current and historical records and may display mugshots and listed charges. Start with the person's last name and first name. Adding a date of birth or booking number helps narrow results and reduces lookalike matches. You can also use filters like booking date ranges. Details typically include name, DOB, race/sex, location, charges, booking date/time, bond status, and mugshot—use these to confirm you've found the right person. Keep in mind that online rosters update on their own schedules and can include mistakes or missing final dispositions. Treat the results as informational, not official court records.

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Common Questions

Showing 6 of 16
Q

How do I become Telmate Verified to visit someone at John E. Goode?

To become Telmate Verified, GettingOut/Telmate lists three options: make a deposit, schedule a visit, or complete and submit the Telmate verification form.

Visitation
Q

What equipment and internet connection do I need for a video visit?

For video visits on a personal computer, Telmate requires a high-speed DSL or cable internet connection. Dial-up and many satellite connections aren’t supported.

Visitation
Q

Are there free video visits at John E. Goode and who can book them?

Yes—GettingOut/Telmate states free video visits are credited to the inmate’s account. Only the inmate can book a free video visit.

Visitation
Q

What internet connection do I need for video visits from home?

For video visits from a personal computer, Telmate requires a high-speed DSL or cable internet connection. Dial-up and satellite connections aren’t supported.

Communication
Q

How do I become Telmate Verified to use video visits at John E. Goode?

You must complete Telmate Verified identity verification to use video visits. The facility’s Telmate guidance says you can verify by making a deposit, scheduling a visit, or submitting the provider’s verification form.

Communication
Q

Are there free video visits and who can schedule them?

Yes—free video visits are credited to the inmate’s account. Only the inmate can book a free visit.

Communication

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Did You Know?

John E. Goode Pre-Trial Detention is in Florida. Use the Jacksonville Sheriff’s Office Inmate Information Search to look up current and historical inmate records — it shows mugshots, charges, and other available details.

This guide is based on feedback from 51 families and official facility documentation. Learn how we verify