How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Johnson County Sheriff's Department.

Sending Photos and Postcards

A great way to send love and support to a loved one at Johnson County Sheriff's Department is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Johnson County Sheriff's Department.

Frequently asked questions about Johnson County Sheriff's Department

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Johnson County Sheriff's Department.

2. How much does it cost to send a message to Johnson County Sheriff's Department?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Johnson County Sheriff's Department?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Johnson County Sheriff's Department. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Johnson County Sheriff's Department. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Johnson County Sheriff's Department?

   Mailing address:

   Johnson County Sheriff's Department
   1091 Hospital Rd
   Franklin, IN 46131
   Phone: (317) 736-9155

5. What are the visiting hours at Johnson County Sheriff's Department?

   Visiting hours at Johnson County Sheriff's Department vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (317) 736-9155 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Johnson County Sheriff's Department?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Johnson County Sheriff's Department for their specific mail policies.

7. How do I send money to an inmate at Johnson County Sheriff's Department?

   You can send money to an inmate at Johnson County Sheriff's Department through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Johnson County Sheriff's Department?

   Many facilities now offer video visitation as an alternative to in-person visits. At Johnson County Sheriff's Department, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Johnson County Sheriff's Department?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Johnson County Sheriff's Department for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Johnson County Sheriff's Department, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Through comprehensive support services, the population at Johnson County Sheriff's Office receives assistance designed to address multiple aspects of personal development and successful reintegration. The facility's approach centers on providing practical skills training alongside programs that foster personal growth and accountability. These initiatives typically focus on equipping individuals with tools they need to build stable, productive lives upon release while maintaining strong connections to family and community.

Educational programs form a cornerstone of the supportive services available to the population. Participants may access basic literacy instruction, GED preparation, and continuing education opportunities that help bridge gaps in academic achievement. In addition to this, vocational training programs often include hands-on instruction in culinary arts, where individuals develop professional cooking skills and food service knowledge. These educational initiatives typically emphasize both technical competency and workplace readiness, preparing participants for meaningful employment opportunities.

Support services extend beyond traditional classroom learning to address spiritual and emotional well-being. Faith-based programs may provide chaplaincy services, religious study groups, and spiritual counseling for those seeking this form of guidance. The facility often includes victim awareness programs that help participants understand the impact of their actions and develop empathy and accountability. Practical work programs such as janitorial services and electrical work training typically offer the population opportunities to gain valuable job skills while contributing to facility operations, fostering a sense of responsibility and work ethic that supports successful community reintegration.

Daily Life & Visitation

Organizational protocols at present actively shape every aspect of how the population experiences their time within the Johnson County Sheriff's facility. The structured environment typically begins with early morning wake-up calls, followed by scheduled count times throughout the day. Residents generally move through predetermined routines that include meal periods, programming opportunities, and recreational activities. These systems supply predictability and order to daily life.

Housing arrangements usually consist of dormitory-style accommodations or individual cells, depending on classification levels and available space. The population typically shares common areas for dining, where meals are served at designated times throughout the day. Personal property allowances generally include basic hygiene items, limited clothing, and approved personal effects that residents may keep in their assigned living spaces. In addition to this, commissary services often provide opportunities for the population to purchase additional items like snacks, hygiene products, and writing materials.

Work assignments frequently include kitchen duties, facility maintenance, and cleaning responsibilities that help maintain daily operations. Programming schedules may offer educational opportunities, substance abuse counseling, or life skills workshops depending on available resources. Despite this structured environment, visitation policies typically allow for regular family contact through scheduled visits and phone calls. Recreation time usually includes access to television, reading materials, and physical exercise opportunities when space and staffing permit, helping the population maintain connections with family and engage in constructive activities during their stay.