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Sending Money to Someone at Johnston Correctional: Mail Money Orders, TouchPay, and Approved-Visitor Rules

Sending money to someone at Johnston Correctional is straightforward once you know the rules. Here's how deposits work—including the no-fee mail money order option through TouchPay and what to do if something goes wrong.

1 min read dac.nc.gov
Sending Money to Someone at Johnston Correctional: Mail Money Orders, TouchPay, and Approved-Visitor Rules

Here's the key rule: only approved visitors can deposit funds into an offender's account. If you're not on the approved visitor list, your deposit will be rejected - even if everything else is correct.

Sending Money to Someone at Johnston Correctional: Mail Money Orders, TouchPay, and Approved-Visitor Rules

Want to avoid fees? Mail a money order. Make it payable to TouchPay and include a deposit slip so the funds get credited to the right account. Send both to: TouchPay Holdings, LLC PO Box 174 Houston, TX 77001-0174

Reminder: Make the money order payable to TouchPay and include the deposit slip in the envelope so the funds can be applied to the right account.

Fees vary by deposit method and amount. The state's send-money page has a "Money Transfer Fees (Effective August 1, 2023)" table worth checking before you decide between online, phone, or mailed money order.

Need to add funds for phone time instead? ConnectNetwork is the authorized ViaPath portal for purchasing phone credits and managing your account.

If a deposit fails or gets rejected, call ViaPath's toll-free line at 877-650-4249.

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