How to deposit funds, commissary, and payment options
Sending money to someone at Johnston Correctional Institution comes with one key restriction: only approved visitors can deposit funds to an offender's account. For mailed deposits, use a money order payable to TouchPay, include the required facility/vendor deposit slip, and send it to TouchPay Holdings, PO Box 174, Houston, TX 77001-0174. Check the facility's send-money page for the Money Transfer Fees schedule (effective August 1, 2023)—fees vary by method and amount. Follow vendor directions exactly to avoid delays: enter the incarcerated person's full booked name and ID as shown, include required forms, and don't add letters or photos. Having trouble? Call ViaPath at 877-650-4249.
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Sending money to someone at Johnston Correctional is straightforward once you know the rules. Here's how deposits work—including the no-fee mail money order option through TouchPay and what to do if something goes wrong.
Only people identified as an offender’s approved visitors are permitted to deposit funds to that offender’s account at Johnston Correctional Institution.
Make the money order payable to TouchPay, include the required deposit slip, and mail it to TouchPay Holdings, PO Box 174, Houston, TX 77001-0174.
Call ViaPath’s toll-free assistance line at 877-650-4249 for help with deposits and vendor-related troubleshooting.
Adding phone time is usually quick once you know which system to use. Here are the options that work at Johnston Correctional Institution, plus a simple step-by-step to get you started.
Sending a letter, photos, or a card to someone at Johnston Correctional Institution? Here's the key thing: non-legal mail goes through TextBehind first. Use the exact address format they require, and your mail gets scanned and delivered to your loved one's tablet.
Your first in-person visit at Johnston Correctional Institution is totally doable—but it's appointment-only, and you won't get in without prior approval. Follow the steps below to get on the visitor list, schedule your appointment, and avoid getting turned away at the door.
