Mail, photos, messaging, and phone/call options for staying in touch.
Johnston Correctional Institution provides electronic tablets through ViaPath/GTL, the NCDAC contractor. These tablets handle phone calls, texting, digitized mail, education, and entertainment. To add phone time, use ConnectNetwork (ViaPath's authorized portal and mobile app), the vendor's toll-free line, Western Union, or mail-in payments following the listed instructions. The facility also supports AdvancePay prepaid calling, which links funds to a specific phone numberâwhen the incarcerated person calls that number, charges are deducted automatically. All phone calls are limited to 15 minutes. Since third-party vendors run these services, you'll need to set up an account with the approved provider to manage funds, messages, and any tablet or video features.
Search for a loved one and send messages and photos in minutes.
Adding phone time is usually quick once you know which system to use. Here are the options that work at Johnston Correctional Institution, plus a simple step-by-step to get you started.
Sending a letter, photos, or a card to someone at Johnston Correctional Institution? Here's the key thing: non-legal mail goes through TextBehind first. Use the exact address format they require, and your mail gets scanned and delivered to your loved one's tablet.
Use ConnectNetwork (ViaPathâs authorized deposit portal) or the ConnectNetwork mobile app to add funds. You can also add funds through the vendorâs tollâfree number, Western Union, or by mail using the options the facility lists.
AdvancePay is a prepaid calling option that puts funds on a specific phone number. When the incarcerated person calls that number, the charges are deducted from the AdvancePay balance.
All offender phone calls at Johnston Correctional Institution are timed for 15 minutes.
Send non-legal letters to TextBehindâs Maryland address using the exact format they require. Include the offenderâs full name, OPUS number, and âJohnston Correctional Institutionâ on the envelope.
TextBehind screens and scans the letter, then delivers a digital copy to the offenderâs tablet. The original is kept for a limited timeâyou can request it within 30 days for $2.50 per letter, otherwise itâs shredded after 30 days.
If your mail doesnât follow TextBehindâs addressing instructions, it will be returned to the sender. Use TextBehindâs Maryland address and include the offenderâs name, OPUS number, and facility name to prevent delays.
Your first in-person visit at Johnston Correctional Institution is totally doableâbut it's appointment-only, and you won't get in without prior approval. Follow the steps below to get on the visitor list, schedule your appointment, and avoid getting turned away at the door.
Sending money to someone at Johnston Correctional is straightforward once you know the rules. Here's how deposits workâincluding the no-fee mail money order option through TouchPay and what to do if something goes wrong.
Trying to check visitation, mail, phone/tablet, commissary, or offender-search info for Johnston Correctional Institution and getting a CloudFront
