How to Use Securus Messages, Photos, eCards, and Video Clips to Stay Connected with Someone at Joseph V. Conte Facility
Securus can be a lifeline between visits - especially when you want to send a quick update or mark a special day. This guide covers how Securus messaging features work: messages, photos, eCards, and short video clips. Before you send anything, check with Joseph V. Conte Facility directly. What's allowed varies from one facility to the next.
Securus offers more than basic text messages. Depending on what the facility enables, you might be able to attach photos, choose themed eCard designs for birthdays and holidays, or send short video clips. These are tools for staying present in everyday life - sharing a snapshot from home, a quick "thinking of you," or a simple celebration when you can't be there in person.
Note: Securus features aren’t always available the same way at every facility. Before you spend money or time creating media, confirm what Joseph V. Conte Facility accepts and delivers.
Most families use messages for small, steady moments: quick check-ins, encouragement before court dates, updates about kids or home, or just a "good morning" to keep routines alive. eCards make birthdays and holidays feel less skipped-over. Photos help your loved one stay connected to everyday life - faces, pets, a new haircut, a kid's drawing. If video clips are available, keep them short and simple: a brief hello, a few seconds of a family moment, or a supportive message they can replay.
- ✓ Send a short message on a consistent schedule (daily if you can, or a few times a week)
- ✓ Use one “weekly update” message to share the big highlights so nothing gets lost
- ✓ Save eCards for birthdays, holidays, anniversaries, and “thinking of you” moments
- ✓ Share a photo when something changes at home (new baby picture, pet update, school photo)
- ✓ If video clips are allowed, keep it brief: one clear message, one moment, one purpose
- Create an account or sign in - Use your Securus account so you can add a contact and manage purchases or credits.
- Find your loved one in the system - Look them up and select the correct profile (small details like name spelling can matter).
- Choose what you want to send - Pick a message, an eCard, a photo attachment, or a short video clip if that option is available.
- Write the message or select the design - Keep your wording clear and respectful, and choose an eCard that fits the occasion.
- Add your media carefully - Use a photo or clip you’re comfortable having reviewed, and avoid anything that could be considered prohibited content.
- Review before you hit send - Double-check the recipient, your text, and any media attached so you don’t waste a send on a mistake.
- Send and watch for confirmation - Save any receipt or confirmation screen so you have a record if you need to follow up.
Note: Even if Securus shows a feature on your end, Joseph V. Conte Facility may limit what’s accepted, how it’s screened, or what actually gets delivered. When in doubt, verify the rules before sending photos, eCards, or video clips.
Special days can hit harder when someone is locked up. A little planning helps. eCards are often the easiest "celebration" option for birthdays and holidays - pick a themed design and add a personal message. If short video clips are available, a quick, calm message from you (or a brief family hello) can feel more real than text alone. Photos carry comfort too: a picture of a cake at home, a holiday tree, or a kid holding a sign that says "We love you."
- ✓ Schedule your eCard a little early so screening or processing time doesn’t make it late
- ✓ Keep birthday/holiday messages simple: love, pride, and one or two updates
- ✓ If video clips are allowed, record in a quiet place with good lighting and a short script
- ✓ Use one meaningful photo instead of many (a clear face photo often matters most)
- ✓ If multiple family members want to participate, collect messages and send one combined note so it’s easier to receive
Before you rely on any of these features, verify what Joseph V. Conte Facility actually allows through Securus. Facilities differ on which media types are enabled (messages only vs. photos and eCards, for example), how many items you can send, size limits, delivery times, and what content gets rejected. Fees can apply depending on the service and facility setup, so confirm costs up front - especially if you're planning holiday messages or sending media regularly.
- Get the facility’s current contact information - Use Joseph V. Conte Facility’s official phone listing or directory information so you’re asking the right place.
- Ask which Securus features are enabled - Confirm messages, photos, eCards, and video clips specifically (don’t assume “messaging” includes media).
- Confirm limits and timing - Ask about file size limits, how often you can send, and typical processing/delivery time.
- Ask what content gets rejected - Get clear guidance on prohibited images, wording, and anything that could cause a rejection.
- Confirm any fees - Ask what you’ll pay per message or media item and whether prices differ by type.
- Write down what you’re told - Note the date, the person/department (if provided), and the key rules so you can follow the same guidance next time.
Note: Don’t assume delivery just because you hit “send.” Until you’ve confirmed Joseph V. Conte Facility’s rules, avoid sending anything sensitive or borderline - screening and acceptance can vary, and rejected items can mean wasted time and money.
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