Send Photos & Mail at JPCC, LA

How to send messages, photos, and packages

Overview

Jefferson Parish Correctional Center (JPCC) uses Ally Telecom Group for inmate phone and video visitation services. Inmates can make outgoing calls using private telephones in each housing area after booking, but they can't receive incoming calls—except voicemail messages sent to approved inmates. Three-way calls are prohibited. For video visits or messaging, you'll need an NCIC Inmate Communication account. Video visits run $0.12 per minute. Text messages cost $0.25 each, and picture or video messages cost $0.35 each. To get started, create an account at https://account.ncic.com (Spanish: https://cuenta.ncic.com) or call 1-800-943-2189. Register, add funds, and use a compatible device for video.

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Quick Facts

  • Ally Telecom Group is the inmate telephone and visitation service provider for Jefferson Parish.
  • Incoming calls cannot be received by inmates except voicemail messages to approved inmates.
  • Inmates get access to telephones after booking, with private telephones in each housing area.
  • Video visits cost $0.12 per minute; text messages cost $0.25 each and picture/video messages cost $0.35 each.
  • NCIC Inmate Communication accounts can be created at https://account.ncic.com (Spanish: https://cuenta.ncic.com) or by calling 1-800-943-2189.

Send Photos & Mail Guides

Common Questions

How much do video visits cost at JPCC?

Video visits at JPCC cost $0.12 per minute. Text messages cost $0.25 each, and picture/video messages cost $0.35 each.

Can inmates receive incoming phone calls at Jefferson Parish Correctional Center?

No. Inmates can’t receive incoming calls at JPCC, except voicemail messages sent to approved inmates. They can make outgoing calls after booking using telephones located in their housing area.

How do I set up an account to use JPCC video visits and messaging?

Create an NCIC Inmate Communication account at https://account.ncic.com (Spanish: https://cuenta.ncic.com) or call 1-800-943-2189. You’ll typically register, add funds, and use a compatible device for video visits.

Where do I send mail for someone incarcerated at JPCC?

Address mail to JPCC Inmate Housing Area, P.O. Box 388, Gretna, LA 70053. Include the inmate’s full name at incarceration, CCN number, and dorm/cell/bed number (if known) so it reaches the right person.

What kinds of photographs can I send to an inmate at JPCC?

Photographs are allowed, but Polaroid (instant) photos are not. Any images judged to be provocative or lewd will be removed and disposed of.

Can I send books, magazines, or newspapers to someone at JPCC?

Books and periodicals must be purchased and shipped directly from a publisher or bookstore. Inmates can receive up to four books, and newspapers or other newsprint media are not permitted due to fire-hazard concerns.

Other Guides for JPCC, LA

Phone & Messaging

How to Contact an Inmate at JPCC, LA (LA)

You cannot call an inmate at JPCC and have them pick up. The facility does not accept live incoming calls. Your only option is leaving a voicemail, and it must be for an approved inmate.

Sending Money

How to Send Money to JPCC, LA (LA)

Sending money to someone at Jefferson Parish Correctional Center (JPCC) is straightforward once you have their ID number. Here are the approved methods and what to verify before you send anything.

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