How to send messages, photos, and packages
Jefferson Parish Correctional Center (JPCC) uses Ally Telecom Group for inmate phone and video visitation services. Inmates can make outgoing calls using private telephones in each housing area after booking, but they can't receive incoming calls—except voicemail messages sent to approved inmates. Three-way calls are prohibited. For video visits or messaging, you'll need an NCIC Inmate Communication account. Video visits run $0.12 per minute. Text messages cost $0.25 each, and picture or video messages cost $0.35 each. To get started, create an account at https://account.ncic.com (Spanish: https://cuenta.ncic.com) or call 1-800-943-2189. Register, add funds, and use a compatible device for video.
Search for a loved one and send messages and photos in minutes.
If the name and numbers on your envelope don't match JPCC's routing system, your letter could get held up or returned. Copy the format exactly to avoid delays.
JPCC screens all incoming mail. Use this checklist to avoid having your letter, photos, or packages rejected and thrown away.
Mail rules at JPCC are strict—a lot of items people try to send get rejected. Use the lists below to avoid wasting money and to make sure your loved one actually receives what you mail.
Video visits at JPCC cost $0.12 per minute. Text messages cost $0.25 each, and picture/video messages cost $0.35 each.
No. Inmates can’t receive incoming calls at JPCC, except voicemail messages sent to approved inmates. They can make outgoing calls after booking using telephones located in their housing area.
Create an NCIC Inmate Communication account at https://account.ncic.com (Spanish: https://cuenta.ncic.com) or call 1-800-943-2189. You’ll typically register, add funds, and use a compatible device for video visits.
Address mail to JPCC Inmate Housing Area, P.O. Box 388, Gretna, LA 70053. Include the inmate’s full name at incarceration, CCN number, and dorm/cell/bed number (if known) so it reaches the right person.
Photographs are allowed, but Polaroid (instant) photos are not. Any images judged to be provocative or lewd will be removed and disposed of.
Books and periodicals must be purchased and shipped directly from a publisher or bookstore. Inmates can receive up to four books, and newspapers or other newsprint media are not permitted due to fire-hazard concerns.
Trying to reach someone at JPCC? Here's the key thing: you can't call directly into the facility to speak with an inmate. All contact happens through the jail's inmate phone system, with a limited voicemail option for approved inmates.
You cannot call an inmate at JPCC and have them pick up. The facility does not accept live incoming calls. Your only option is leaving a voicemail, and it must be for an approved inmate.
Sending money to someone at Jefferson Parish Correctional Center (JPCC) is straightforward once you have their ID number. Here are the approved methods and what to verify before you send anything.
