Mail, photos, messaging, and phone/call options for staying in touch.
Jefferson Parish Correctional Center (JPCC) uses Ally Telecom Group for inmate phone and video visitation services. Inmates can make outgoing calls using private telephones in each housing area after booking, but they can't receive incoming callsâexcept voicemail messages sent to approved inmates. Three-way calls are prohibited. For video visits or messaging, you'll need an NCIC Inmate Communication account. Video visits run $0.12 per minute. Text messages cost $0.25 each, and picture or video messages cost $0.35 each. To get started, create an account at https://account.ncic.com (Spanish: https://cuenta.ncic.com) or call 1-800-943-2189. Register, add funds, and use a compatible device for video.
Search for a loved one and send messages and photos in minutes.
Trying to reach someone at JPCC? Here's the key thing: you can't call directly into the facility to speak with an inmate. All contact happens through the jail's inmate phone system, with a limited voicemail option for approved inmates.
If the name and numbers on your envelope don't match JPCC's routing system, your letter could get held up or returned. Copy the format exactly to avoid delays.
You cannot call an inmate at JPCC and have them pick up. The facility does not accept live incoming calls. Your only option is leaving a voicemail, and it must be for an approved inmate.
JPCC screens all incoming mail. Use this checklist to avoid having your letter, photos, or packages rejected and thrown away.
Staying in touch with someone at JPCC can feel complicated at firstâespecially that
Mail rules at JPCC are strictâa lot of items people try to send get rejected. Use the lists below to avoid wasting money and to make sure your loved one actually receives what you mail.
Video visits at JPCC cost $0.12 per minute. Text messages cost $0.25 each, and picture/video messages cost $0.35 each.
No. Inmates canât receive incoming calls at JPCC, except voicemail messages sent to approved inmates. They can make outgoing calls after booking using telephones located in their housing area.
Create an NCIC Inmate Communication account at https://account.ncic.com (Spanish: https://cuenta.ncic.com) or call 1-800-943-2189. Youâll typically register, add funds, and use a compatible device for video visits.
Address mail to JPCC Inmate Housing Area, P.O. Box 388, Gretna, LA 70053. Include the inmateâs full name at incarceration, CCN number, and dorm/cell/bed number (if known) so it reaches the right person.
Photographs are allowed, but Polaroid (instant) photos are not. Any images judged to be provocative or lewd will be removed and disposed of.
Books and periodicals must be purchased and shipped directly from a publisher or bookstore. Inmates can receive up to four books, and newspapers or other newsprint media are not permitted due to fire-hazard concerns.
Sending money to someone at Jefferson Parish Correctional Center (JPCC) is straightforward once you have their ID number. Here are the approved methods and what to verify before you send anything.
JPCC gives you three ways to put money on someone's account: a 24-hour cash kiosk in the Intake Booking lobby, online card deposits through Forecomm, and mailed money orders. Which one works best depends on how fast you need the money to post and what payment method you have available.
Need to add money to someone's account at JPCC? You have three options: deposit cash at the 24-hour lobby kiosk, pay online through Forecomm Solutions with a credit or debit card, or mail a money order. Kiosk and Forecomm deposits post immediately. Money orders take longer.
