How to Send Money to Facility

Sending money to someone in custody gets confusing because every system has its own accounts and rules. For this facility, the one verified online portal is the GTL VisitMe site, which handles visitation account access and related actions. Never used that site? You can create an account using the "CLAIM ACCOUNT" link on the visitation page. The available information doesn't spell out deposit fees, accepted payment methods, or processing times. It's also unclear whether the visitation account is the same one used for sending money. Verify those details before you submit a payment.

1. Start at the facility’s GTL VisitMe portal. This is the confirmed web portal tied to the facility for visitation account access and related actions.
2. Create your account using “CLAIM ACCOUNT” (if you are new). On the login page, select the “CLAIM ACCOUNT” option and follow the prompts to set up your profile.
3. Use your account to find the correct money option (or the right next step). After you can log in, follow the site’s prompts and any posted guidance to confirm how money deposits are handled for this facility before you enter payment details.

What to Verify

• ✓ Whether the GTL VisitMe account you create with “CLAIM ACCOUNT” is the correct account type for sending money
• ✓ Which payment methods are accepted for deposits (for example, card, bank transfer, money order)
• ✓ All fees that may be charged (deposit fees, processing fees, service fees)
• ✓ Processing time (how long it takes for funds to post to the person’s account)
• ✓ Any facility-specific limits or restrictions (minimums, maximums, frequency limits, who is allowed to send funds)