How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Kauai Community Correctional Center.

Sending Photos and Postcards

A great way to send love and support to a loved one at Kauai Community Correctional Center is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Kauai Community Correctional Center.

Frequently asked questions about Kauai Community Correctional Center

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Kauai Community Correctional Center.

2. How much does it cost to send a message to Kauai Community Correctional Center?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Kauai Community Correctional Center?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Kauai Community Correctional Center. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Kauai Community Correctional Center. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Kauai Community Correctional Center?

   Mailing address:

   Kauai Community Correctional Center
   3-5351 Kuhio Hwy
   Lihue, HI 96766
   Phone: (808) 241-3050

5. What are the visiting hours at Kauai Community Correctional Center?

   Visiting hours at Kauai Community Correctional Center vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (808) 241-3050 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Kauai Community Correctional Center?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Kauai Community Correctional Center for their specific mail policies.

7. How do I send money to an inmate at Kauai Community Correctional Center?

   You can send money to an inmate at Kauai Community Correctional Center through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Kauai Community Correctional Center?

   Many facilities now offer video visitation as an alternative to in-person visits. At Kauai Community Correctional Center, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Kauai Community Correctional Center?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Kauai Community Correctional Center for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Kauai Community Correctional Center, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

The Lifetime Stand Program at Kauai Community Correctional Center represents a comprehensive approach to rehabilitation, combining paramilitary structure with education and community engagement. This specialized program emphasizes discipline, perseverance, work ethic, and personal responsibility through structured marching, drill exercises, and physical training. Participants also engage in educational activities and community outreach projects that help build connections beyond the facility walls.

Educational and treatment services form a core component of programming at KCCC, with established substance abuse treatment, religious counseling, and cultural arts programs available to residents. The facility’s work furlough program provides opportunities for eligible individuals to maintain employment while serving their sentences. Community service worklines extend the facility’s impact beyond its walls, with residents contributing labor to various county and non-profit organization projects. The facility also operates a vegetable farm maintained by residents, with produce supporting the food services unit and excess vegetables donated to community organizations such as senior centers.

Additional support services may include mental health counseling, life skills training, and pre-release planning to help residents prepare for successful reintegration into the community. The 128-bed facility typically offers library services, recreational activities, and visiting programs that help maintain family connections during incarceration. Communication services through Global Tel Link provide access to phone calls and tablet-based programs, including video visitation capabilities that can help residents stay connected with their support networks throughout their time at the facility.

Daily Life & Visitation

Inmates at Kauai Community Correctional Center wake each morning to a structured environment that emphasizes discipline and personal responsibility through programs like the Lifetime Stand Program. This paramilitary-style program shapes the daily routine with marching drills, physical training sessions, and educational activities that stress work ethic and perseverance. For those participating in community service worklines, the day may begin with preparation for projects supporting county agencies and non-profit organizations throughout Kauai, while others tend to the facility’s vegetable farm that supplies fresh produce to the kitchen and donates surplus crops to local senior centers.

Communication with family and friends occurs through the Global Tel Link (GTL) system, which allows inmates to make calls to both landline and wireless phones, while video visits can be conducted using inmate tablets introduced in late 2021. Visitation follows specific schedules and guidelines that were updated in April 2022, and families can now send money electronically through the GTL/ViaPath Connect Network to inmates’ trust accounts as of October 2022. The 128-bed facility typically maintains structured meal times, educational programming, substance abuse treatment sessions, and religious counseling throughout the week, with work furlough opportunities available for eligible inmates to maintain employment in the community while serving their sentences.