How to Send Money to Facility

Sending a money order? VADOC requires you to send it with a deposit slip to JPay at P.O. Box 278170, Miramar, FL 33027. Once JPay receives the money order, funds typically reach the inmate's account within three business days.

Want to help with phone calls instead? You can set up a prepaid phone account to receive collect calls from an inmate. VADOC uses ConnectNetwork (operated by Global Tel*Link) for this. Set up and fund your account online through ConnectNetwork or call 1 (800) 483-8314.

Steps to Follow

• ✓ Do not mail money (cash, checks, or other items of monetary value) to VADOC facilities or headquarters. It will be rejected.

1. Get a money order: Use a money order (not cash or a personal check).
2. Include the deposit slip: Make sure the money order is sent with a deposit slip.
3. Mail it to JPay: Send it to JPay, P.O. Box 278170, Miramar, FL 33027.
4. Plan for processing time: Once JPay receives the money order, funds will be available to the inmate within three business days.

1. Set up a prepaid phone account: Use ConnectNetwork (operated by Global Tel*Link) to create the prepaid account used for inmate calls.
2. Fund the account: Add money to the prepaid phone account so you can receive collect calls from the inmate.
3. Use the right contact option: Set it up online through ConnectNetwork, or call 1 (800) 483-8314 for help.

Before sending anything, confirm the current policy with the facility. VADOC's official guidance is clear: mailed money gets rejected. Still, it's worth a quick call to verify nothing has changed locally.

• ✓ Confirm you have the correct deposit slip and that it’s required with the money order.
• ✓ Re-check the mailing address for money orders: JPay, P.O. Box 278170, Miramar, FL 33027.
• ✓ Confirm the expected timeline after receipt (VADOC states funds are available within three business days once JPay receives the money order).
• ✓ Ask about any fees or other requirements before you send the money order.

• ✓ Verify you’re using ConnectNetwork (Global Tel*Link) for prepaid phone account funding.
• ✓ Confirm the customer service number is still 1 (800) 483-8314.
• ✓ Ask whether there are any account setup steps, restrictions, or fees that apply to your phone number or location.