How to Send Money to an Inmate at Keen Mountain Using JPay
Sending money to someone at Keen Mountain Corrections Center is straightforward once you pick the right JPay option. The key thing: don't send cash or checks to the prison. Use JPay instead.
Stop: Don’t mail cash, checks, or anything with monetary value directly to Keen Mountain Corrections Center. Items like that sent to the facility will be rejected.
If you’re sending a money order, mail it to JPay’s lockbox - not the prison - and include a JPay deposit slip with it. Use this address: JPay Lockbox, P.O. Box 278170, Miramar, FL 33027.
For most families, paying online with a credit or debit card through jpay.com is the quickest option. You'll enter the person's information and pay electronically - just double-check everything before hitting submit.
You can also make a deposit by phone using a credit or debit card. JPay’s phone number for deposits is 1-800-574-5729.
Need to pay with cash? JPay accepts deposits at MoneyGram locations. This works well if you don't have a card or prefer handling things in person.
Prefer mailing a payment? Send a money order to the JPay lockbox (P.O. Box 278170, Miramar, FL 33027) and include the JPay deposit slip so it gets credited correctly.
According to the Virginia Department of Corrections, mailed money orders become available to the inmate within three business days after JPay receives them.
JPay's Virginia money order deposit form tells a different story: it says approved money orders will be processed within ten business days of receipt.
Heads up: These timelines don’t match (three business days vs. up to ten business days). If the money is time-sensitive, confirm the current processing estimate with JPay before you send it.
Most JPay deposits come with fees. The amount varies depending on how you pay (online, phone, or walk-in) and how much you're sending. Check the current fee schedule before submitting.
Here's a rule that catches people off guard: you can't send money to more than one inmate without prior approval. If you support multiple people, get that approval first - otherwise your deposits could get held up.
Practical Checklist
- ✓ Confirm the inmate’s information before you send anything (especially the ID number if you’re prompted for it online or on a form)
- ✓ Pick your JPay method: online by credit/debit card, by phone, with cash through MoneyGram, or by mailing a money order to the JPay lockbox
- ✓ Do not mail cash or checks to Keen Mountain Corrections Center - those will be rejected
- ✓ If you mail a money order, include the JPay deposit slip and send it to: JPay Lockbox, P.O. Box 278170, Miramar, FL 33027
- ✓ Save your receipt or confirmation details after you pay
Tip: Keep your confirmation number (online/phone) or your receipt (MoneyGram/money order). If there’s a delay, that proof of payment is what you’ll want when you follow up.
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