How to visit, scheduling, dress code, and visitor requirements
Kegan ISF offers confidential Virtual Attorney Visits (VAV) held in a private room, with a visitation officer stationed outside for security. Recording any virtual or in-person visit—audio or video—is strictly prohibited for legal representatives and their staff. Violations can lead to suspension or permanent revocation of visitation privileges. Video visitation may also accommodate other confidential interviews (USCIS, forensic evaluators) and special purposes like child welfare meetings, depending on availability. Keep in mind that visiting is a privilege—the facility can restrict or cancel visits for rule violations, security incidents, lockdowns, or health concerns. For detainee information or general questions, call (254) 729-2674 between 8 a.m. and 5 p.m. Remote video visits are scheduled through the facility's approved video system, with availability varying by unit.
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Virtual Attorney Visitation (VAV) lets attorneys have confidential Zoom conversations with clients held at Kegan ISF. It's a practical option when traveling to the facility isn't feasible—but it doesn't replace in-person legal visits.
If your loved one is detained at Kegan ISF, their attorney may be able to meet with them virtually through Virtual Attorney Visits (VAV). Here's what VAV is, who can participate, and the rules that affect how these legal meetings work.
For detainee information or basic questions, call (254) 729-2674 between 8 a.m. and 5 p.m.
Yes—Virtual Attorney Visits (VAV) are conducted in a confidential room, with a visitation officer positioned outside for safety. Legal representatives and their staff may not audio- or video-record any virtual or in-person visit or call; violations can result in suspension or permanent revocation.
Yes. Video visitation may be used for other confidential interviews (for example, USCIS or forensic medical evaluators) or for special purposes such as child welfare, subject to availability. Remote video visits are scheduled through the facility’s approved video system, and availability varies by unit.
Need to get time-sensitive information to someone detained at Kegan ISF? You can't call them directly. Instead, you'll leave an urgent message through the facility, and staff will pass it along.
Trying to reach someone at Kegan ISF? The process is straightforward—but it works differently than calling someone on the outside. Here's who to call, what to say, and what details you'll need so staff can locate the right detainee fast.
Want to message someone at Kegan ISF? The facility provides in-unit tablets, and non-confidential messages go through JailATM. Here's how it works, why you might see a redirect, and what to do next.
