How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Kennebec County Correctional Facility.

Sending Photos and Postcards

A great way to send love and support to a loved one at Kennebec County Correctional Facility is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Kennebec County Correctional Facility.

Frequently asked questions about Kennebec County Correctional Facility

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Kennebec County Correctional Facility.

2. How much does it cost to send a message to Kennebec County Correctional Facility?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Kennebec County Correctional Facility?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Kennebec County Correctional Facility. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Kennebec County Correctional Facility. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Kennebec County Correctional Facility?

   Mailing address:

   Kennebec County Correctional Facility
   115 State St
   Augusta, ME 04330
   Phone: (207) 623-2270

   Business hours:

   • Monday: Closed
   • Tuesday: Closed
   • Wednesday: 9:00 – 9:15 AM
   • Thursday: 9:00 – 9:15 AM
   • Friday: 9:00 – 9:15 AM
   • Saturday: 9:00 – 9:15 AM
   • Sunday: 9:00 AM – 12:00 AM

5. What are the visiting hours at Kennebec County Correctional Facility?

   Visiting hours at Kennebec County Correctional Facility vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (207) 623-2270 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Kennebec County Correctional Facility?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Kennebec County Correctional Facility for their specific mail policies.

7. How do I send money to an inmate at Kennebec County Correctional Facility?

   You can send money to an inmate at Kennebec County Correctional Facility through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Kennebec County Correctional Facility?

   Many facilities now offer video visitation as an alternative to in-person visits. At Kennebec County Correctional Facility, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Kennebec County Correctional Facility?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Kennebec County Correctional Facility for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Kennebec County Correctional Facility, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

The expansive array of developmental opportunities at Kennebec County Jail reflects a multifaceted approach to individual growth and community preparation. Rather than viewing incarceration merely as containment, the facility typically emphasizes comprehensive programming that addresses the diverse needs of its population. This holistic philosophy recognizes that meaningful change often emerges through sustained engagement with educational, vocational, and therapeutic initiatives that collectively support personal transformation and successful community reintegration.

Educational advancement serves as a cornerstone of the facility's offerings, with education services that may encompass literacy development, high school equivalency preparation, and various academic skill-building opportunities. These foundational programs often complement vocational training initiatives designed to equip individuals with marketable skills and practical experience. The facility's printing operations typically provide hands-on learning environments where participants can develop technical competencies while contributing to institutional functions, creating a bridge between skill acquisition and real-world application.

Support services extend beyond traditional educational boundaries to encompass therapeutic interventions and resource accessibility. Substance abuse treatment opportunities frequently address underlying issues that contribute to criminal behavior, employing evidence-based approaches to support recovery and behavioral change. Also available are comprehensive library services that facilitate both recreational reading and research activities, fostering intellectual engagement and personal enrichment. These interconnected opportunities collectively create an environment where individuals may pursue multiple pathways toward personal development and community readiness.

Daily Life & Visitation

The rhythmic sound of meal carts moving through corridors marks one of the most anticipated moments in each day's carefully structured routine. Life at Kennebec County Jail currently operates within a framework that continues to balance security requirements with opportunities for personal development and maintaining connections to the outside world. Individuals typically begin their day with early morning counts, followed by breakfast service and the gradual opening of various programming areas throughout the facility.

Housing arrangements generally consist of dormitory-style units and individual cells, with accommodations varying based on classification levels and behavioral status. The living spaces typically include basic furnishings such as beds, storage areas, and shared bathroom facilities, while individuals may often keep approved personal items and commissary purchases within established guidelines. Also, the facility usually provides bedding, basic hygiene supplies, and uniforms, though families can generally contribute funds to commissary accounts that allow for additional comfort items and food purchases.

Structured programming schedules offer various opportunities for education, vocational training, and recreational activities that help individuals maintain physical and mental well-being during their stay. Work assignments within the facility may include kitchen duties, maintenance tasks, and cleaning responsibilities, which often provide structure and sometimes modest compensation. However, perhaps equally important are the visitation policies and communication options that typically allow individuals to maintain connections with family members through scheduled visits, phone calls, and correspondence, helping to preserve these vital support systems throughout their time at the facility.