Send Photos & Mail at Kenosha Pretrial Facility

How to send messages, photos, and packages

Overview

Staying in touch with someone at Kenosha Pretrial Facility starts with setting up the right account. The facility uses Pin Debit accounts, and money deposited there covers phone calls and inmate tablet services. You can also set up an AdvancePay account to prepay collect calls, routing the inmate's outbound calls to the phone number tied to that account. Like many Wisconsin facilities, phone and tablet services run through third-party vendors. You may need separate vendor accounts for different services (phone, tablet messaging, video). Calls and messages are typically scheduled and paid for through the vendor site, and all communications are monitored or recorded under vendor and facility rules. Follow vendor and facility instructions closely to avoid rejected payments or blocked calls.

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Quick Facts

  • Funds deposited into a Pin Debit account let inmates make phone calls and pay for inmate tablet services.
  • AdvancePay accounts let friends and family prepay collect calling accounts so an inmate's calls are directed to the referenced phone number.
  • Phone and tablet communications in Wisconsin facilities run through third-party vendors and usually require separate vendor accounts.
  • Calls and messages are typically monitored or recorded, and attorney communications follow different verification procedures.

Common Questions

How do Pin Debit accounts work at Kenosha Pretrial Facility?

At Kenosha Pretrial Facility, funds deposited into a Pin Debit account let an inmate make phone calls and pay for inmate tablet services.

What is AdvancePay and how does it direct inmate calls at Kenosha Pretrial Facility?

AdvancePay lets you prepay collect calling so the inmate’s calls are routed to the specific phone number connected to the AdvancePay account.

Do I need a vendor account to add funds or schedule phone/tablet services for an inmate?

Usually, yes. You'll typically create an account with the facility's communications vendor, then add funds and schedule or pay for services through the vendor's site. Follow the vendor instructions carefully and make sure your information matches the facility's registration details. Mismatches can lead to rejected payments or blocked calls.

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