Kent County Jail, MI

Physical Address
703 Ball Ave NEGrand Rapids, MI, 49503

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Guides for This Facility

At a Glance

Visitation

  • Visitors must follow posted visitation rules; failure to comply may lead to removal and/or loss of visitation privileges.
  • No cell phones, cameras, or recording devices are allowed in the personal visitation area.
  • Visitors must wear a shirt and shoes, remain seated during visits, and cannot bring gum, food, drinks, matches, lighters, or tobacco products into the facility.

Communication

  • SmartInmate (Smart Communications) provides the jail’s online communications system and is free to sign up.
  • Family members must register with the facility’s approved vendor and request approval as an authorized visitor before using most phone or video services.
  • Non‑legal calls and video visits are routinely recorded and monitored.

Sending Money

  • Bail can be paid 24/7 at the Jail Processing Office next to the visitor entrance.
  • You can post bail via kiosk or window in person, by phone at 866-232-1899, or online through TouchPay.
  • Accepted payment methods: cash, credit card (fees may apply, ~8–20%), cashier’s check or money order payable to Kent County Sheriff’s Office; personal checks are not accepted.

Based on official sources and community feedback. Learn how we verify

Topic Overviews

Visitation

Follow the posted visitation rules at Kent County Jail, or you risk being removed and losing your visiting privileges. In the personal visitation area, cell phones, cameras, and recording devices are strictly off-limits. You must stay seated the entire time. Gum, food, drinks, matches, lighters, and tobacco products are also prohibited. The dress code bans high-cut shorts, halter tops, low-cut dresses or blouses, tank tops, and dresses with slits above the knee. You must wear a shirt and shoes. Children need to be supervised at all times in both the visitation and lobby areas. Special limits apply for restrictive or cell housing: some restrictive-housing inmates may receive one personal visit per week (Friday through Sunday, 8 to 9 AM), and inmates on cell restriction get no personal visits during the first 15 days.

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Communication

Kent County Jail partners with SmartInmate (Smart Communications) for its online communications portal. Signing up is free for family and friends. Like many Michigan facilities, communication services are vendor-run and can include phone calls, video visits, and tablet-based messaging or photo options, with fees set by the vendor. To get started, register with the approved provider and request approval as an authorized visitor. Once approved, you can accept calls, send messages, or schedule video visits. Keep in mind that non-legal phone calls and video visits are routinely recorded and monitored. Tablet messages and photos are screened and may carry separate fees and content rules.

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Sending Money

Bail at Kent County Jail can be posted 24/7 at the Jail Processing Office next to the visitor entrance. Walk-in payments are handled at the lobby kiosk or the Processing Office window. You can also post bail by phone at 866-232-1899 or online through the facility's TouchPay portal, which offers 24/7 access and instant posting. Accepted payment types include cash, credit cards (card fees may apply, typically 8 to 20%), and cashier's checks or money orders made payable to the Kent County Sheriff's Office. Personal checks are not accepted. If a 10% bond is set, you can pay either the full bond or the 10% amount. Refunds follow local rules after the defendant appears in court, minus court fees and fines. A private bonding company can also post bond for a nonrefundable fee.

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Common Questions

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Q

What is the visitor dress code at Kent County Jail?

High-cut shorts, halter tops, low-cut dresses or blouses, tank tops, and dresses with slits above the knee are prohibited. You must wear a shirt and shoes, and not following the dress code can lead to removal or loss of visitation privileges.

Visitation
Q

Can I bring my cell phone or take pictures during a personal visit?

No. Cell phones, cameras, and other recording devices are not allowed in the personal visitation area. You must remain seated, and you cannot bring gum, food, drinks, matches, lighters, or tobacco products into the facility.

Visitation
Q

How often can inmates in restrictive housing receive personal visits?

Inmates in disciplinary or administrative restrictive housing (not on cell restriction) may receive one personal visit per week on Fridays, Saturdays, and Sundays from 8 to 9 AM. Those on cell restriction get no personal visits for the first 15 days. If restrictions continue beyond that, they may request one visit every 16 days.

Visitation
Q

Are visits allowed for hospitalized inmates at Kent County Jail?

Attorney or emergency visits to hospitalized inmates require approval from Jail Administration. These are only granted for serious medical conditions, and you must get prior approval before visiting.

Visitation
Q

How do I set up an account to communicate with an inmate at Kent County Jail?

Start by creating a free account with SmartInmate (Smart Communications). You'll also typically need to register with the facility's approved vendor and request approval as an authorized visitor before calls or video visits become available.

Communication
Q

Are phone calls and video visits recorded at Kent County Jail?

Yes. Non-legal phone calls and video visits are routinely recorded and monitored.

Communication

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Did You Know?

As of April 1, 2025, Kent County Jail in Michigan no longer accepts personal mail, books, or magazines sent directly to inmates. Any items mailed to the facility will be returned to the sender.

This guide is based on feedback from 85 families and official facility documentation. Learn how we verify