Legal Mail vs Personal Mail at Kent County Jail: What Families Need to Know

Kent County Jail handles personal mail and legal mail on two completely separate tracks. Sending something to the wrong place can mean delays or a return to sender. Here's how to tell the difference and where each type needs to go.

2 min read Verified from official sources

As of April 1, 2025, Kent County Jail no longer accepts personal mail sent directly to inmates. That includes books and magazines. If you mail those items straight to the facility, they'll be returned to sender. Legal mail is a different story. It's still accepted at the facility and should be sent directly there, not to the Smart Communications address.

Personal mail follows a separate track because Smart Communications handles it. They open and scan each piece, then make it available for the inmate to read on facility-issued tablets.

The key thing to remember: legal mail is still accepted at Kent County Jail and should go directly to the facility. Do not send legal mail to the Smart Communications personal-mail address.

  1. Address personal mail to Smart Communications: Use this format: Smart Communications [Inmate Name and Booking/ID Number], PO Box 9216, Seminole, FL 33775-9195.
  2. Write the inmate’s full name and Booking/ID number clearly: This helps ensure the letter, postcard, or greeting card is delivered to the right account.
  3. Plan for scanning and tablet delivery: Smart Communications opens and scans the mail, and it is typically available to the inmate within 24 to 72 hours after it arrives at the processing center.
  1. Send legal mail directly to the facility: Legal mail is still accepted at Kent County Jail.
  2. Do not use the Smart Communications address for legal mail: That address is for personal mail, not legal correspondence.

Common Pitfalls

  • Do not send books or magazines as personal mail. They are not accepted.
  • Do not mail personal letters, books, or magazines directly to the jail for an inmate. As of April 1, 2025, those items will be returned to the sender.

Warning: Don't try to sneak personal mail through the legal-mail process by labeling it "legal." Kent County Jail treats legal mail differently, and it must be sent directly to the facility, not to Smart Communications.

Find an Inmate at Kent County Jail, MI

Search for a loved one and send messages and photos in minutes.

Exact spelling helps find results faster

Free to search · Used by families nationwide
Woman using phone to connect with loved one

More from Kent County Jail, MI