How to Send Personal Mail to Someone at Kent County Jail (Smart Communications)

Sending mail to someone at Kent County Jail is straightforward — you just need the right address and a few key details. Here's how to get your letter or card scanned and delivered to the inmate's tablet.

2 min read kentcountymi.gov
How to Send Personal Mail to Someone at Kent County Jail (Smart Communications)

Since April 1, 2025, Kent County Jail no longer accepts personal mail sent directly to inmates. Letters, postcards, greeting cards, books, magazines - all of it gets returned if you send it straight to the jail.

Send all personal mail to Smart Communications at this address (copy it exactly): Smart Communications [Inmate Name and Booking/ID Number] PO Box 9216 Seminole, FL 33775-9195.

Addressing

  • Write the inmate’s full name
  • Include the inmate’s Booking/ID number
  • Print clearly so the name and Booking/ID number are easy to read

Watch for returns: Missing or illegible names and Booking/ID numbers cause delays - or the mail never reaches the right person. Books and magazines aren't accepted and will be returned.

Your letter doesn't arrive at the jail as a physical piece of mail. Smart Communications opens and scans everything, then delivers those scanned pages to the inmate's facility-issued tablet.

Note: Your envelope gets opened during scanning - the original paper letter isn't delivered.

Once your mail reaches the processing center, inmates can usually read it within 24–72 hours.

Heads-up: Timing can vary, so build in extra time if you're sending something for a birthday or holiday.

How to Send Personal Mail to Someone at Kent County Jail (Smart Communications)

Tips

  • Use the Smart Communications address exactly as written, including “PO Box 9216, Seminole, FL 33775-9195”
  • Always include the inmate’s full name and Booking/ID number, clearly printed
  • Don’t mail personal letters, postcards, or greeting cards directly to the jail - they’ll be returned
  • Don’t send books or magazines (they aren’t accepted and will be returned)
  1. Write your letter or card - Make sure you have the inmate’s full name and Booking/ID number.
  2. Address the envelope to Smart Communications - Use: Smart Communications [Inmate Name and Booking/ID Number] PO Box 9216 Seminole, FL 33775-9195.
  3. Mail it and plan for processing time - After it arrives at the processing center, it’s typically available on the inmate’s facility-issued tablet within 24–72 hours.
  4. Adjust if something comes back - If your mail is returned or there’s an unusual delay, double-check that the name and Booking/ID number were clearly printed and that you didn’t include books or magazines.

Most common reasons mail gets returned: Sending directly to Kent County Jail instead of Smart Communications, or trying to send books and magazines.

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