How to send messages, photos, and packages
Kent County Jail partners with SmartInmate (Smart Communications) for its online communications portal. Signing up is free for family and friends. Like many Michigan facilities, communication services are vendor-run and can include phone calls, video visits, and tablet-based messaging or photo options, with fees set by the vendor. To get started, register with the approved provider and request approval as an authorized visitor. Once approved, you can accept calls, send messages, or schedule video visits. Keep in mind that non-legal phone calls and video visits are routinely recorded and monitored. Tablet messages and photos are screened and may carry separate fees and content rules.
Search for a loved one and send messages and photos in minutes.
If you mail letters the old-fashioned way to Kent County Jail, they'll get sent back. As of April 1, 2025, all personal mail has to go through Smart Communications, where it's scanned and delivered electronically.
Sending mail to someone at Kent County Jail is straightforward — you just need the right address and a few key details. Here's how to get your letter or card scanned and delivered to the inmate's tablet.
Kent County Jail handles personal mail and legal mail on two completely separate tracks. Sending something to the wrong place can mean delays or a return to sender. Here's how to tell the difference and where each type needs to go.
Start by creating a free account with SmartInmate (Smart Communications). You'll also typically need to register with the facility's approved vendor and request approval as an authorized visitor before calls or video visits become available.
Yes. Non-legal phone calls and video visits are routinely recorded and monitored.
Often yes, through vendor tablet platforms. All messages and photos are screened. The vendor sets fees and content rules.
Reaching someone at Kent County Jail mostly comes down to using the right channel, especially for mail. Here's how to send mail, follow visitation rules, and handle bond payments without delays.
Trying to find out if someone is booked at the Kent County Correctional Facility? The county's public Web Jail Viewer is your starting point. Here's a step-by-step walkthrough of what to enter, what you'll see, and what to do if something doesn't look right.
Getting someone out of Kent County Jail starts with knowing exactly how to pay bail. Here are your in-person, phone, and online options—plus the payment rules that catch people off guard.
