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How to Contact an Inmate at Facility

Contacting an inmate at Kerr County Jail starts with calling the right phone number at the right time. Here's how it works.

• 2 min read Based on general TX policies
How to Contact an Inmate at Facility

Kerr County Jail has two phone numbers, and which one you call depends on what you need. To schedule a visitation appointment, call the scheduling-only line at (830) 315-2480. For general jail questions (anything that isn't about booking a visit), call the main jail number at (830) 896-1257.

The scheduling line is only answered during limited hours: Tuesday, Wednesday, or Thursday, from 8:30 a.m. to 11:30 a.m. and 1:30 p.m. to 4:00 p.m. Call outside those windows and you won't get through.

Visitation days by gender: Male inmates have visits on Friday and Saturday. Female inmates have visits on Sunday.

If you believe sex offender registry information on the sheriff's office site is incorrect, contact the Criminal Investigation Division by emailing the website webmaster or calling (830) 896-1216.

How to Contact an Inmate at Facility

Steps-to-follow

  • ✓ Call (830) 896-1257 for general jail questions that are not about scheduling a visit
  • ✓ Call (830) 315-2480 to schedule visitation (this line is for scheduling only)
  • ✓ Call for scheduling on Tuesday, Wednesday, or Thursday from 8:30 a.m. to 11:30 a.m., or 1:30 p.m. to 4:00 p.m.
  • ✓ Know which visitation day applies: male inmates visit Friday and Saturday, female inmates visit Sunday

For anything other than booking a visit, use the main jail number: (830) 896-1257. This is the right line for general questions the scheduling number won't handle.

Before you count on any phone number or timing, verify the details directly with the jail. That means confirming the main jail line at (830) 896-1257, the scheduling-only line at (830) 315-2480, and the scheduling call hours (Tuesday through Thursday, 8:30 a.m. to 11:30 a.m. and 1:30 p.m. to 4:00 p.m.).

Double-check the current visitation day for the person you want to see. The posted schedule separates visits by gender: male inmates on Friday and Saturday, female inmates on Sunday.

If you're reaching out about a possible error in sex offender registry information, make sure you're using the correct contact method before sharing anything sensitive. The sheriff's office directs people to the Criminal Investigation Division by emailing the website webmaster or calling (830) 896-1216.

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