Kershaw Corrections Institution, SC
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Guides for This Facility

How to Register for Visitation at Kershaw (Online starting June 1, 2025)
Starting June 1, 2025, adults 18 or older with a valid South Carolina driver's license can register for visitation online. If that's you, online registration is the quickest way to submit your request.
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How to Schedule (and Cancel) an In-Person Visit at Kershaw Using the GTL Scheduler
Scheduling an in-person visit at Kershaw starts online—and timing matters. Book through the GTL scheduler at least 15 hours ahead, and cancel properly if plans change so the visit doesn't count against the monthly limit.
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Virtual Visits at Kershaw: Setup, Cost, Rules, and Troubleshooting
Virtual visits at Kershaw are straightforward once you understand how the system works. Here's everything you need to know: who can schedule, booking windows, costs, rules that can end a visit early, and what to do when tech goes sideways.
Read GuideAt a Glance
Visitation
- Adults age 18+ with a valid South Carolina driver's license can register for visitation online starting June 1, 2025.
- Paper visitation applications are required for minors and for adults without a South Carolina ID or with out-of-state IDs and must be mailed to the Division of Visitation address.
- All visits must be scheduled at least 15 hours in advance using the GTL scheduler and visitors must register on the GTL site before scheduling.
Communication
- Create a virtual-visitation account at scdoc.gtlvisitme.com/app using the exact name on the approved visitation list.
- iPhones are not compatible with Kershaw’s current virtual visitation system.
- Virtual visits are limited to four approved participants and approved minor children count toward that limit.
Sending Money
- If you do not receive a refund for a GTL refund-card item within 30 days of submitting the request, call GTL at 1-866-640-5445.
- If collect calls cannot be billed to your local phone account, the inmate phone provider offers a PrePay program; set up by calling 1-800-483-8314.
- Online, phone, and kiosk deposits typically post quickly.
Contact Info
- Call 803-896-1838 and press 1 for visitation application questions or to leave a message.
- Mail paper visitation applications to Division of Visitation, P.O. Box 212969, Columbia, SC 29221-2969.
- Email VirtualVisitation@doc.sc.gov for virtual-visitation list or name-change requests.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Starting June 1, 2025, most adults (18+) with a valid South Carolina driver's license can register for visitation online. Paper applications are still required for minors and adults without a South Carolina ID or with out-of-state IDs. Once approved, register on the GTL scheduling website and book visits through the SCDC/GTL scheduler. Schedule at least 15 hours ahead. Can't make it? Cancel at least 48 hours before—otherwise, the missed visit counts against the inmate's monthly allotment. General population inmates with visitation privileges get four in-person visits per month, one per weekend. Up to four visitors can attend at once, but at least one must be an adult. Each inmate may list up to 15 approved visitors using SCDC Form 19-127. Limited restroom access is available, and vending machines accept major credit cards only.
Read full guideCommunication
Kershaw Corrections Institution uses GTL's virtual-visitation portal. Create an account at scdoc.gtlvisitme.com/app, making sure your name exactly matches what's on the approved visitation list. The visitation coordinator may request ID—approved visitors ages 10 and older need a photo ID, while minors under 10 use a certified long-form birth certificate. Each virtual visit allows up to four approved participants, and approved minor children count toward that cap. Confirm your full participant list before scheduling. Be at your device 15 minutes before the start time, and avoid prohibited locations like bedrooms and bathrooms during the call. If your local phone company won't add correctional collect charges, GTL PrePay is available at 1-800-483-8314. Note that certain phone features can cause disconnects without credit refunds.
Read full guideSending Money
You have several options for adding money to an account at Kershaw Corrections Institution: online deposits through approved vendor sites, lobby kiosks, walk-in retail locations, money-transfer services, or mailing a money order or cashier's check. Online, phone, and kiosk deposits typically post quickly. Mailed deposits take longer since processing starts after the vendor receives the funds—include the required deposit form along with the incarcerated person's full name and ID number to avoid delays. For GTL refund-card items, follow the vendor's refund process. If your refund hasn't arrived within 30 days of submitting the request, contact GTL at 1-866-640-5445. Can't add collect calls to your local bill? Ask about the PrePay option by calling 1-800-483-8314.
Read full guideContact
Need visitation help at Kershaw Corrections Institution? Call the SCDC Visitation Inquiry Line at 803-896-1838 and press 1 for application questions or to leave a message. Mailing a paper visitation application? Send it to: Division of Visitation, P.O. Box 212969, Columbia, SC 29221-2969. For virtual-visitation list changes or name-change requests, email VirtualVisitation@doc.sc.gov—or call (803) 896-1838, press #1, and leave your name and contact number. When reaching out, have the inmate's full name ready and, if available, their ID or booking number. Mention whether you need help with an application or a virtual-list change.
Common Questions
Showing 6 of 12How do I get on an inmate's approved visiting list at Kershaw?
The inmate must provide you SCDC Form 19-127 to complete and submit. Each inmate can have up to 15 approved visitors, and applications are processed by the facility and may include background checks.
VisitationWhen can adults register for visitation online at Kershaw?
Most adults age 18 and older with a valid South Carolina driver’s license can register online starting June 1, 2025. If you don’t have a South Carolina ID (or you have an out-of-state ID), you must apply using the paper process through the Division of Visitation.
VisitationHow many visitors and visits is an inmate allowed, and what happens if a visit is missed or canceled late?
Inmates with visitation privileges may receive four in-person visits per month, with one visit allowed per weekend, and they may have up to four visitors at a time as long as one is an adult. If you can’t attend, cancel at least 48 hours in advance—late cancellations or missed visits count against the inmate’s monthly total.
VisitationHow do I set up a virtual visit with someone at Kershaw Corrections Institution?
Create an account at scdoc.gtlvisitme.com/app using the exact name shown on the approved visitation list. Then complete any identity-verification steps required by the GTL portal before you schedule your visit.
CommunicationAre iPhones supported for Kershaw virtual visits?
No. The virtual visitation FAQ states iPhones aren’t compatible right now, so you’ll need another compatible device to schedule or join.
CommunicationWhat ID do I need to join a virtual visit at Kershaw?
If requested by the visitation coordinator, approved visitors ages 10 and older must provide a photo ID. For minors under 10, use a certified long-form birth certificate for identification.
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Did You Know?
**Note:** Adults 18+ with a valid South Carolina driver's license can register for visitation online starting June 1, 2025.
This guide is based on feedback from 124 families and official facility documentation. Learn how we verify