How to send messages, photos, and packages
Kershaw Corrections Institution uses GTL's virtual-visitation portal. Create an account at scdoc.gtlvisitme.com/app, making sure your name exactly matches what's on the approved visitation list. The visitation coordinator may request ID—approved visitors ages 10 and older need a photo ID, while minors under 10 use a certified long-form birth certificate. Each virtual visit allows up to four approved participants, and approved minor children count toward that cap. Confirm your full participant list before scheduling. Be at your device 15 minutes before the start time, and avoid prohibited locations like bedrooms and bathrooms during the call. If your local phone company won't add correctional collect charges, GTL PrePay is available at 1-800-483-8314. Note that certain phone features can cause disconnects without credit refunds.
Search for a loved one and send messages and photos in minutes.
Create an account at scdoc.gtlvisitme.com/app using the exact name shown on the approved visitation list. Then complete any identity-verification steps required by the GTL portal before you schedule your visit.
No. The virtual visitation FAQ states iPhones aren’t compatible right now, so you’ll need another compatible device to schedule or join.
If requested by the visitation coordinator, approved visitors ages 10 and older must provide a photo ID. For minors under 10, use a certified long-form birth certificate for identification.
Getting approved to visit at Kershaw starts with one form: SCDC Form 19-127. Once you know the visitor limit, how to fill it out, and where to send it, the rest falls into place.
Starting June 1, 2025, adults 18 or older with a valid South Carolina driver's license can register for visitation online. If that's you, online registration is the quickest way to submit your request.
Starting June 1, 2025, South Carolina changed how visitation registration works at SCDC facilities, including Kershaw. The biggest shift: most adults can now register online, though some visitors still need to go through the paper application process.
