Kettle Moraine Corr Inst., WI

To visit at Kettle Moraine Correctional Institution, you must be on the inmate's approved visiting list and complete form DOC-21AA before scheduling video or in-person visits. Weekday visits run Monday, Wednesday, Thursday, and Friday from 2:30–8:30 pm (no Tuesday visits). Final entry is 7 pm, and visits can last up to three hours. Weekend and holiday visits are 8:15 am–3:30 pm with final entry by 2 pm and a two-hour limit. As of January 25, 2025, general population inmates can receive up to three in-person visits per week—only one on weekends. Up to six adult visitors are allowed at once; minors must be supervised and don't count toward that limit. Inmates are limited to one visit per day. Expect metal detector screening, bring acceptable photo ID if you're 16+, and use the free lockers. RHU visits have more restrictions.

Video visits at Kettle Moraine Correctional Institution (KMCI) are shifting from Zoom to ICSolutions through a Wisconsin DOC phased rollout that began June 19, 2023. The goal is to expand video stations and scheduling options. Each person in DOC care gets one free video visit per week. Additional visits cost $2.50 for roughly 25 minutes. To book through ICSolutions, you must be on the DOC approved visitor list. Register at www.icsolutions.com using the Party ID provided by the person in DOC care. Your Party ID and ICSolutions account info must exactly match the WI DOC visitor application. If you can register but can't schedule, email DOCDAIElectronicVisitSupport@wisconsin.gov. For tablet messages and photos, create a GTL Getting Out account at www.gettingout.com. Don't close CorrLinks accounts during the transition.

Non-legal personal mail for Kettle Moraine Correctional Institution goes through TextBehind. Send letters to TextBehind at P.O. Box 189, Phoenix, MD 21131. Include your full return name and address plus the inmate's full legal DOC name and DOC/inmate number on every item. Legal mail and identifiable medical correspondence go directly to the institution—they're not processed through the scanning service. Sending photos? TextBehind won't copy photobooks or albums, but they will process individual loose photos. Like other Wisconsin facilities using third-party mail scanning, personal letters are typically photocopied or scanned for digital delivery. Originals are handled under the vendor's retention policy. Clear addressing helps avoid delays.

Sending money to someone at Kettle Moraine Correctional Institution (KMCI) is straightforward once you know the limits and the right channel. The maximum daily deposit is $2,900—if you're sending more, plan to split it up. You can't hand money to inmates during visits or deposit cash at visitation. Visitors may carry up to $25 for permitted on-site use. To add funds, use approved deposit methods like online portals, phone services, lobby kiosks, walk-in locations, or mailed money orders, depending on what's available. Once posted, money goes to the inmate account for commissary and approved charges. Outstanding debts may be deducted first. Have the inmate's full name, inmate ID, and any required facility codes ready before you start.