Phone & Messaging

Before You Email Kleberg County Jail: What to Know About Response Times and Privacy

Email can be a useful way to reach Kleberg County officials, but it's not the right tool for urgent situations or private information. Here's what to know about response times and protecting your personal details.

1 min read Verified from official sources

The sheriff's office email isn't monitored around the clock. Don't expect an immediate reply, especially if you send a message at night, on weekends, or during busy periods. For routine questions, you may hear back once staff have time to review incoming messages.

Note: Don't rely on email for time-sensitive issues. If something needs urgent attention, call 911 or contact the office by phone instead.

Plain-text email isn't secure. The site specifically warns against using it to send confidential, sensitive, or personal information. Even if you trust the recipient, regular email can be exposed in ways you can't control. The confidentiality of what you send simply cannot be guaranteed.

  • Social Security numbers
  • Driver’s license numbers
  • State identification card numbers
  • Bank account numbers
  • Credit card numbers
  • Debit card numbers
  • Medical information

For emergencies, call 911. Email isn't monitored around the clock, so it's not a safe way to ask for urgent help.

For urgent jail-related questions, call the Kleberg County Detention Center at 361-595-8500, extension 1251.

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