Understanding the Gov-Pay Convenience Fee for Kleberg County Citations
Pay a Kleberg County citation through Gov-Pay, and you'll likely see two charges on your card—one for the citation itself, one for the convenience fee. Here's what that fee covers, how it appears on your statement, and what you're agreeing to when you click submit.
Gov-Pay charges a nonrefundable Convenience Fee when you pay a Kleberg County citation online. This fee posts as its own transaction - separate from the citation payment - so expect two line items on your statement, not one.
Look for "Gov-Pay Fee" on your statement. That's how the convenience fee charge is labeled.
Checking the box on the Gov-Pay form means you're authorizing the charge. The terms spell it out: you're giving Gov-Pay permission to charge the credit card you entered for the stated amount on that date.
The form also asks you to certify that you're authorized to use the card. By submitting, you're confirming you have permission to make this transaction.
Heads up: According to Gov-Pay's terms, you can't dispute the Convenience Fee with your credit card company if the transaction matches what you authorized on the web form - including the amount and date.
One thing to watch: the portal confirms the fee is nonrefundable and charged separately, but it doesn't list a fixed dollar amount upfront. Read the payment screen carefully before you submit so you know exactly what you'll be charged.
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