Send Money at Knox County Detention Center, TN

How to deposit funds, commissary, and payment options

Overview

Knox County Detention Center uses JailATM for electronic deposits. To send money, sign in, choose "Send Money Now," pick the state and facility, then search for the resident by last name or ID. Enter the amount and payment details, accept the terms, and submit. JailATM accepts Visa and MasterCard—prepaid cards won't work. Some accounts require a Social Security Number and ID verification before you can deposit. There's a $300 weekly limit per resident (Sunday through Saturday). Most transfers post within 24–48 hours. If the deposit still doesn't show after that, contact the facility so staff can check the transaction. If it isn't resolved within 72 business hours, JailATM will open an investigation.

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Quick Facts

  • JailATM limits total deposits to $300.00 per resident per calendar week (Sunday–Saturday).
  • JailATM accepts Visa and MasterCard for deposits and does not support prepaid cards.
  • A Social Security Number is required on a JailATM account to make a deposit to a resident.
  • Most JailATM deposits arrive within 24–48 hours; contact the facility if a transfer is missing after that period.
  • If the facility cannot resolve a missing deposit within 72 business hours, JailATM will investigate the missing deposit.

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Common Questions

How much can I deposit for someone at Knox County Detention Center each week?

JailATM limits deposits to $300.00 total per resident per calendar week, counted Sunday through Saturday.

What payment methods can I use to send money via JailATM?

You can use Visa or MasterCard to make a deposit through JailATM. Prepaid cards aren’t supported.

What should I do if my JailATM deposit to Knox County doesn't show up?

Most deposits post within 24–48 hours. If it's still missing after that, contact the facility so staff can verify the transaction. If they can't resolve it within 72 business hours, JailATM will investigate.

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