Kyle Unit, TX

Scheduling a visit at Kyle Unit starts with creating your own TDCJ Online Visitation Scheduler account—staff can't create or delete accounts for you. You'll verify registration using the emailed 7-digit validation code, complete the Background Questionnaire, and enter phone numbers in XXX XXX XXXX format. Forgot your password? The system emails reset steps. Once your email is registered, it can't be deleted or changed. Relationship requests go to the unit for staff verification and stay in

To receive phone calls from an inmate at Kyle Unit, register your telephone number online and enter the inmate’s TDCJ ID when prompted. Phone service at the unit runs from 5:00 a.m. to 12:00 a.m.; individual calls are limited to 30 minutes and are monitored and recorded, except for calls to an attorney of record. Kyle Unit also offers remote video visitation through Securus: visits are 60 minutes long, cost $10.00, and inmates are limited to one remote video visit per month. You’ll handle scheduling and payments through the approved vendor systems, so follow the vendor’s steps to book a visit or fund an account. Since availability and options can vary, check the facility page or vendor portal for the latest rules.

Kyle Unit uses Texas's centralized digital mail system for most personal correspondence. Your letter gets processed by a central vendor, scanned, and delivered to the inmate's secure tablet. Some items work differently: legal mail, media mail, and books, magazines, or packages from verified publishers should go directly to Kyle Unit instead of through the central processor. No tablet? Kyle Unit staff provide black-and-white printed copies of scanned correspondence so your messages still arrive. To avoid delays or rejections, address mail with the inmate's full name and ID number, include your return address, and use approved/verified sellers for publications.

At Kyle Unit, only people on an inmate's Approved Visitation List or Inmate Telephone List can deposit money—confirm you're listed before you start. For merchandise, Kyle Unit uses eCommDirect with quarterly spending caps: $70 for Jan–Mar, Apr–Jun, and Jul–Sep, and $95 for Oct–Dec (Holiday Spend). Orders typically arrive within five business days after TDCJ receives the order details, but newly received inmates can't get eCommDirect purchases until the next calendar quarter. Budget for fees: eCommDirect adds a $3.75 purchase fee, and deposits include a $2.50 fee plus 2.25% of the amount. Stick to accepted deposit methods and central deposit instructions—don't mail cash or personal checks to the facility address, and check vendor rules before paying.