How to visit, scheduling, dress code, and visitor requirements
Scheduling a visit at Kyle Unit starts with creating your own TDCJ Online Visitation Scheduler account—staff can't create or delete accounts for you. You'll verify registration using the emailed 7-digit validation code, complete the Background Questionnaire, and enter phone numbers in XXX XXX XXXX format. Forgot your password? The system emails reset steps. Once your email is registered, it can't be deleted or changed. Relationship requests go to the unit for staff verification and stay in
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Kyle Unit visits come in several types, each with different rules for physical contact and time. Here's how to tell them apart before you book.
Traveling a long way to visit someone at Kyle Unit? You might qualify for an extended visit. Here's what that means, who can request one, and how to make it happen.
Forgot your TDCJ Online Visitation Scheduler password? You probably don't need to call the unit. The system emails you reset steps—you just have to request it correctly.
You must create the Online Visitation Scheduler account yourself; TDCJ staff can’t do it for you. During registration, you’ll get an email with a 7-digit validation code and a verification link, and you must complete the Background Questionnaire and use the XXX XXX XXXX phone format. Password resets come by email, and once an email address is registered it can’t be deleted or changed.
Kyle’s scheduler lists Regular, Contact, and Video/Tablet visits, and Video/Tablet is different from Securus Video. Remote video/tablet visits are scheduled through the vendor website and may be allowed once per month for up to 60 minutes, in addition to on-site visits when permitted.
Maybe—wardens may approve extended visits up to four hours if you travel more than 250 miles one way. It’s granted at the warden’s discretion.
Scheduling your first visit at Kyle Unit starts online. A few small setup details can make or break your first attempt, so follow these steps to create your account, get your relationship approved, and book a visit without hitting common roadblocks.
Want to send money to someone at Kyle Unit for commissary? Here's the catch: who you are matters. Since September 1, 2020, TDCJ limits who can deposit funds—and getting this wrong is the most common reason deposits fail.
