How to Visit Lackawanna County Prison (PA)

Lackawanna County Prison posts an official Visitation Schedule (effective August 11, 2023). Check that schedule before planning a trip or booking time off work so you're working from the current rules and hours.

Visits are handled through the facility's GTL visitation portal. Sign in to schedule and manage upcoming visits with an inmate. Once you book, the system provides instant confirmation so you'll know right away whether your visit went through. Using a desktop computer for an internet visit? The GTL system requires the GTL VisBridge application. Log into your visitor account at least 10 minutes early to run the Internet Visit Tester and troubleshoot any audio, video, or connection issues before your scheduled time.

Steps to Follow

• ✓ Sign in to the GTL visitation portal to schedule and manage your upcoming visit, and watch for the instant confirmation once it is booked.

1. Download GTL VisBridge (desktop visits) - The facility’s GTL system requires this desktop application for online video visits.
2. Log in at least 10 minutes before your visit - Give yourself time to get set up before your scheduled start.
3. Run the Internet Visit Tester - Use the tester inside your visitor account to check your connection, camera, and audio ahead of time.

• ✓ Do not send general incoming inmate mail directly to the facility. As of 2022-06-01, it must go through ViaPath at the vendor processing center.

Make sure the visitation schedule you're using is still the one effective August 11, 2023. If the facility posts an updated memo, follow the newest version.

Double-check you're signing into the correct GTL visitation portal for Lackawanna County Prison. For desktop internet visits, confirm whether VisBridge is still required. Keep the "log in at least 10 minutes early" and "Internet Visit Tester" steps in your routine.

Confirm ViaPath is still the required third-party mail vendor and that the June 1, 2022 mail policy remains in effect. Check the current vendor instructions for the right address format and any content restrictions before mailing anything.