How to send messages, photos, and packages
Phone calls from Lake C.I. run through ConnectNetwork AdvancePay, a prepaid system you set up and fund to receive calls. When creating your account, enter your first and last name exactly as they appear on your government-issued ID—this matters for security and visitation verification. Each incarcerated person gets one free call per week, up to 5 minutes. Paid calls can run up to 30 minutes, with a required 30-minute wait after each completed call before another can be placed. Run into account, payment, or call issues? ConnectNetwork offers 24/7 live support at 866-732-9098. Other communication options may exist in Florida, but services vary by facility and vendor.
Search for a loved one and send messages and photos in minutes.
To receive calls from Lake C.I., set up and fund a ConnectNetwork AdvancePay prepaid account. Use the same first and last name that appears on your government-issued ID for security and visitation verification.
Yes. Each incarcerated person is provided one free phone call per week that can last up to 5 minutes.
Paid calls can run up to 30 minutes. After a completed call, there’s a required 30-minute wait before another call may be placed.
Contact ConnectNetwork support at 866-732-9098. Live representatives are available 24/7 for account, billing, payment, and call issues.
Staying in touch with someone at Lake C.I. means understanding how ConnectNetwork's AdvancePay system works. Here's what you need to know about free weekly calls, time limits, account setup, and getting help when you need it.
Planning to visit someone at Lake C.I.? The DC6-111A form is your first step. Fill it out carefully, submit it once, and wait for official approval before making the trip.
Court-ordered payments for someone at Lake C.I. don't go directly to the prison. Mail your payment to: FL Court Ordered Payment, PO Box 25009, Bradenton, FL 34206-5009.
