Send Photos & Mail at Lake C.I., FL

How to send messages, photos, and packages

Overview

Phone calls from Lake C.I. run through ConnectNetwork AdvancePay, a prepaid system you set up and fund to receive calls. When creating your account, enter your first and last name exactly as they appear on your government-issued ID—this matters for security and visitation verification. Each incarcerated person gets one free call per week, up to 5 minutes. Paid calls can run up to 30 minutes, with a required 30-minute wait after each completed call before another can be placed. Run into account, payment, or call issues? ConnectNetwork offers 24/7 live support at 866-732-9098. Other communication options may exist in Florida, but services vary by facility and vendor.

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Quick Facts

  • Lake C.I. uses ConnectNetwork AdvancePay, a prepaid phone account that recipients manage and fund to receive inmate calls.
  • GTL/ConnectNetwork provides one free phone call of up to 5 minutes per week to each incarcerated individual at Lake C.I.
  • Paid calls at Lake C.I. may last up to 30 minutes, with a 30‑minute wait required after each completed call.
  • ConnectNetwork provides 24/7 live representative support for phone services at 866-732-9098.
  • When creating a ConnectNetwork account for Lake C.I., the first and last name must match the government‑issued ID for security and visitation purposes.

Common Questions

How do I receive calls from someone at Lake C.I.?

To receive calls from Lake C.I., set up and fund a ConnectNetwork AdvancePay prepaid account. Use the same first and last name that appears on your government-issued ID for security and visitation verification.

Does Lake C.I. provide any free phone calls?

Yes. Each incarcerated person is provided one free phone call per week that can last up to 5 minutes.

What are the time limits for phone calls from Lake C.I.?

Paid calls can run up to 30 minutes. After a completed call, there’s a required 30-minute wait before another call may be placed.

Who do I contact for help with ConnectNetwork phone accounts or billing?

Contact ConnectNetwork support at 866-732-9098. Live representatives are available 24/7 for account, billing, payment, and call issues.

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