Understanding Phone Calls from Florida Prisons: AdvancePay, Rates, Free Calls, and Voicemail
Phone calls from Lake City Correctional Facility come down to a few essentials: setting up an AdvancePay account, knowing the per-minute rate, taking advantage of the weekly free call, and understanding how payment timing works.
AdvancePay is a prepaid phone account that you set up and fund to receive calls from someone at Lake City Correctional Facility. The money for each call comes from the account linked to your phone number - not from the caller's side.
Families use AdvancePay because it puts call costs on the receiving end. You control the account, add money when needed, and keep it funded so calls can come through.
Calls within the North American Dialing Plan cost $0.135 per minute under the current GTL contract at Lake City Correctional Facility. That's the number to budget around for regular calls.
Free weekly call: GTL/ConnectNetwork gives each incarcerated individual one free call per week, up to five minutes. It automatically applies to the first call made that week.
After a completed call, there's a 30-minute waiting period before that person can make another one. So if a call ends and you're expecting them to call right back, this is usually why it doesn't happen immediately.
Lake City Correctional Facility also offers an Inmate Voicemail System where friends and family can leave messages. It's PIN-protected for security, which helps you stay connected even when live calls don't line up.
When funding your AdvancePay account, make sure your payment includes a telephone number. Payments without one can't be posted to a ConnectNetwork/AdvancePay account.
Plan ahead when adding money - especially if your balance is running low. Payments can take 7–10 business days to post to a ConnectNetwork/AdvancePay account for Lake City Correctional Facility.
Practical Setup Tips
- ✓ Set up a prepaid AdvancePay account for the phone number where you want to receive calls.
- ✓ Keep control of the account on your side - you’re the one who manages it and adds funds.
- ✓ Double-check that the correct phone number is tied to the account so calls from your loved one can reach you.
Find an Inmate at Lake City Correctional Facility, Fl
Search for a loved one and send messages and photos in minutes.
