Lancaster County Correctional, NE

A little prep goes a long way at Lancaster County Correctional. Bring valid photo ID to every visit—state IDs, federal IDs, driver licenses, and school IDs are all accepted. Children without photo ID can use a birth certificate instead. Arrive 10–30 minutes before your scheduled time. Less than 10 minutes early? You won't be admitted. Security screening includes a pat-search and metal detector. Refuse either, and your visit ends before it starts. Leave personal items in the front lobby lockers—nothing goes into the contact visit room except a limited set of baby items for infants. Minors under 18 must come with their legal guardian unless they have documentation of adult status (like emancipation or marriage papers). Disruptive behavior or attempting to bring in contraband can get you removed—or prosecuted.

Phone calls and voicemail at Lancaster County Correctional run through Encartele, so setup and billing happen through the vendor. Video visits work the same way—schedule and manage them inside Encartele's platform. To get started, create an Encartele account, complete any identity verification steps, and add funds. You'll need a funded account before you can receive calls, use messaging features, or book video sessions. Keep in mind: communications through vendor systems are typically monitored or recorded. Service may also be suspended during lockdowns or for disciplinary reasons. Check Encartele's site for device requirements, costs, and technical setup details.

Lancaster County processes incoming personal mail digitally. Address your envelope with the inmate's name and CFN (institutional number)—skip either, and it comes back to you. Send regular inmate mail to: Lancaster County Department of Corrections, PO BOX 247, Phoenix, MD 21131. List the inmate name and CFN clearly. Youth at LCYSC use a different address: LCYSC Attn: Youth's First and Last Name, 1200 Radcliff Street, Lincoln, NE 68512. Publications must be paperback and shipped directly from the publisher or a national distribution center. Hardcover and leather-bound books aren't allowed. Prohibited content includes anything about weapon construction, escape methods, drug manufacturing, coded messages, violent or gang-related material, or encouragement of criminal activity.

Sending money to someone at Lancaster County Correctional goes through approved vendors, including Access Corrections. Before you start, have the incarcerated person's ID number or case/ticket information ready—deposit systems need it to route funds correctly. Payment options vary by vendor: online, app, lobby kiosk, phone, or retail cash-pay locations. Some vendors also accept mailed money orders. Most processors post deposits quickly, but final availability can be affected by vendor rules or court/administrative holds. Check the vendor's fees and timing details before you pay.