Using Video Visits, Tablets, and eMessaging at Lancaster County Prison

Overview Options

• ✓ Deposit money at the LCP vestibule kiosk using cash, credit, or debit (a service fee applies).
• ✓ Deposit online through JailATM (a service fee applies).
• ✓ Use Securus for communication-related costs like phone calls, eMessaging stamps, and tablet media (a service fee applies). Securus is not used for commissary at Lancaster County Prison.
• ✓ Mail a money order or certified check with the incarcerated person’s name and ID number to: Lancaster County Prison, Attn: Inmate Accounts, 625 E. King Street, Lancaster, PA 17602.

Lancaster County Prison issues tablets to incarcerated individuals upon request. No tablet? No problem - every housing unit has kiosks and unit phones. Phone calls can be made from either an issued tablet or a unit phone. Here's something that trips people up: "account money" and communication costs often run through different systems. Calls and digital services may be separate from commissary funds, so keep that in mind when adding money.

Video visits at Lancaster County Prison run through Securus Video Connect. It's web-based - you can schedule and join sessions from any internet-connected device. Setting this up for the first time? You'll do everything through Securus directly. Don't bother calling the housing unit; video visits are scheduled through the vendor's system.

Not every Securus feature works the same way at every facility. Some options may be disabled, and certain features are app-only. Before adding money for something specific - like eMessaging stamps or media - confirm it's actually available at Lancaster County Prison.

1. Start with the right account - if you’re planning to use video visits, set up your Securus access first; if you’re adding funds online to an incarcerated person’s account, you’ll typically do that through JailATM.
2. Search for Lancaster County Prison in the vendor system - once you’re in the Securus or JailATM platform, look up the facility so you’re attaching your payment or scheduling to the correct location.
3. Schedule or fund the service you actually need - use Securus for video sessions (and other communication-related costs), and use JailATM when you’re trying to deposit to the incarcerated person’s account online.

Service fees apply when you add money, whether you're using the kiosk in the LCP vestibule, depositing online through JailATM, or paying through Securus. The fee varies depending on which method you choose. Make sure you're putting money in the right place. Securus payments cover phone calls, eMessaging stamps, and tablet media - not commissary. JailATM handles online deposits to the incarcerated individual's account.