How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Lane County Corrections Division.

Sending Photos and Postcards

A great way to send love and support to a loved one at Lane County Corrections Division is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Lane County Corrections Division.

Frequently asked questions about Lane County Corrections Division

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Lane County Corrections Division.

2. How much does it cost to send a message to Lane County Corrections Division?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Lane County Corrections Division?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Lane County Corrections Division. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Lane County Corrections Division. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Lane County Corrections Division?

   Mailing address:

   Lane County Corrections Division
   101 W 5th Ave
   Eugene, OR 97401
   Phone: (541) 682-4263

5. What are the visiting hours at Lane County Corrections Division?

   Visiting hours at Lane County Corrections Division vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (541) 682-4263 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Lane County Corrections Division?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Lane County Corrections Division for their specific mail policies.

7. How do I send money to an inmate at Lane County Corrections Division?

   You can send money to an inmate at Lane County Corrections Division through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Lane County Corrections Division?

   Many facilities now offer video visitation as an alternative to in-person visits. At Lane County Corrections Division, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Lane County Corrections Division?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Lane County Corrections Division for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Lane County Corrections Division, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Communication and maintaining connections with family and community form a cornerstone of the rehabilitation approach at Lane County Jail in Oregon. The facility emphasizes the importance of correspondence as a vital tool for supporting Adults in Custody (AIC), recognizing that maintaining these relationships can significantly impact successful reintegration. The jail's mail system operates through standard U.S. postal services, with security protocols in place to ensure facility safety while preserving the essential communication rights of those incarcerated.

Beyond correspondence services, Lane County Jail may offer various educational and vocational programs designed to help individuals develop skills for successful community reentry. These programs often include basic literacy education, GED preparation, and vocational training opportunities that align with local employment needs. The facility typically provides access to library services and may partner with community organizations to deliver educational programming. Additionally, counseling services are often available to address substance abuse issues, mental health concerns, and behavioral challenges that may have contributed to incarceration.

Support services at the facility may encompass medical and mental health care, chaplaincy programs, and case management assistance to help individuals prepare for release. The jail often maintains connections with community-based organizations that can provide transitional support, housing assistance, and employment resources. Through the commissary system, individuals can access personal items and maintain some autonomy during their incarceration, with provisions for indigent individuals to receive basic necessities like stamped envelopes to ensure communication access regardless of financial circumstances.

Daily Life & Visitation

Communication with the outside world forms a vital connection for those housed at Lane County Jail, with all correspondence required to flow through the U.S. Mail system under careful security protocols. Adults In Custody (AIC) must navigate specific procedures to maintain contact with family and friends, including obtaining pre-stamped envelopes through the commissary system. Those facing financial hardship may qualify for indigent status, allowing them to receive two stamped envelopes weekly to ensure basic communication needs are met.

The facility's mail inspection process typically focuses on security screening rather than content review, though staff may examine correspondence when safety concerns arise or monitoring becomes necessary. Letters must include valid return addresses, and communication between incarcerated individuals within the same facility or other correctional institutions is generally prohibited, with exceptions possible for immediate family members or legal correspondence. Personal packages containing clothing or property require supervisory authorization, reflecting the structured environment that governs daily operations.

Beyond correspondence, daily routines at Lane County Jail likely include scheduled meal times, recreation periods, and various programming opportunities that may be available to residents. The commissary system serves as an important resource for purchasing necessities and approved items, while the facility's focus on maintaining security alongside communication privileges demonstrates the balance between institutional safety and preserving important family connections during incarceration.