How to Schedule Your First In-Person Visit at Lansing Correctional Facility (ICSolutions)
Scheduling your first in-person visit at Lansing is straightforward once you know the two big rules: you must be pre-approved, and you must have an appointment through the ICSolutions scheduler (or one set up by the visitation clerk). Here's how to do it without getting turned away at the door.
Before scheduling anything, confirm you're eligible to visit. Lansing only allows in-person visits from people on the KDOC resident's pre-approved visitation list. KDOC also expects visitors to review the visitation policies in IMPP10-113D and IMPP12-115D - knowing the rules upfront helps you avoid having a visit denied.
To schedule an in-person visit, go to www.icsolutions.com and create an account. Follow the prompts to request a visit. Lansing only admits approved visitors who have a scheduled appointment through ICSolutions (or one set up by the facility's visitation clerk). Don't assume you can show up and sign in at the door - it doesn't work that way.
Tip: Check the scheduler for open time slots before you travel. If the scheduler shows all slots are filled, don’t go to the facility - you won’t be allowed to visit.
Timing matters. All in-person visits must be scheduled at least 72 hours before visitation begins at the facility for that week. Wait too long and you'll miss the window - even if you're approved to visit.
That 72-hour requirement is also the weekly cutoff. Once scheduling closes, you can't add new visits for that week. The safest approach: check the ICSolutions scheduler early, confirm there's an available slot, then make travel plans. A full schedule means you'll be denied entry.
- Call the facility and ask for the Visitation Clerk - Use the main number: 913-727-3235.
- Ask the clerk to help you schedule - If you can’t use the online scheduler, the visitation clerk can assist.
- Confirm you’re actually scheduled before you go - Only approved visitors who scheduled through www.icsolutions.com or through the visitation clerk will be admitted.
Need to cancel? Do it through the online scheduler so it's recorded properly. Skipping a visit without canceling counts as a missed visit, and missed visits can lead to a suspension.
Note: If you’re running late, the facility will make every effort to allow the visit for whatever time remains in your scheduled slot.
Practical Tips
- ✓ Confirm you’re on the KDOC resident’s pre-approved visitation list, and review IMPP10-113D and IMPP12-115D.
- ✓ Schedule early enough to meet the 72-hour requirement (and remember scheduling closes 72 hours before visitation begins for that week).
- ✓ Check the scheduler for open slots - if it’s full, don’t travel because you’ll be denied entry.
Before you hit
Find an Inmate at Lansing Corrections Facility, KS
Search for a loved one and send messages and photos in minutes.
