How to send messages, photos, and packages
Communicating with someone at Lansing Correctional Facility involves two systems: ViaPath (GettingOut) for electronic messaging and ICS Corrections for phone calls. For messages, photos, or 30-second videos, create a ViaPath account at https://www.gettingout.com/kansas-doc/ or in the GettingOut app. You'll need to deposit at least $10 before you can send anything. Pricing is straightforward: electronic messages and photos cost $0.25 each, and 30-second video attachments cost $1.75. Printing and tablet entertainment have separate charges pulled from the resident's ViaPath balance. You can add funds electronically with no fee. For calls, residents can make collect or prepaid outgoing calls but can't receive incoming calls. Set up prepaid calling through ICS Corrections at 1-888-506-8407 or www.icsolutions.com. Calls (except attorney calls) may be monitored and recorded. Three-way calling and call forwarding aren't allowed.
Search for a loved one and send messages and photos in minutes.
Messaging someone at Lansing Correctional Facility goes through ViaPath's GettingOut system. Set up an account, add funds, and you can send electronic messages, photos, and 30-second video messages to their tablet.
Create a ViaPath (GettingOut) account at gettingout.com/kansas-doc or in the GettingOut mobile app and deposit at least $10. Then use ViaPath to send electronic messages, attach photos, or upload a 30‑second video.
Electronic messages and photos cost $0.25 each, and 30‑second video attachments cost $1.75. Other options like printing and tablet entertainment have separate charges that come out of the resident’s ViaPath balance.
Yes, but only as outgoing calls from the resident—Lansing residents can’t receive incoming calls. To get their calls, set up a prepaid account with ICS Corrections at 1‑888‑506‑8407 or www.icsolutions.com.
Scheduling your first in-person visit at Lansing is straightforward once you know the two big rules: you must be pre-approved, and you must have an appointment through the ICSolutions scheduler (or one set up by the visitation clerk). Here's how to do it without getting turned away at the door.
Your first in-person visit goes much smoother when you handle scheduling early. Lansing Correctional Facility only admits approved visitors with a scheduled appointment—so book through the ICSolutions scheduler (or call the Visitation Clerk if you can't use the website) and confirm you have a slot before you drive.
Phone access at Lansing Correctional Facility works one way: your loved one can place collect or prepaid calls out, but you can't call them directly. Once you understand how approved numbers and prepaid accounts work, staying connected gets a lot simpler—and troubleshooting problems becomes much easier.
