How to Add Money to an Inmate's NCIC Account at Laramie County Detention

If someone you care about is at Laramie County Detention and uses NCIC for communication, this guide walks you through adding funds to your account. Once funded, you'll be able to receive calls, messages, and video visits.

At Laramie County Detention, funding your NCIC account unlocks communication. Without funds, calls, video visits, and messages won't come through. If you're waiting to hear from someone and nothing's arriving, check your account balance first - that's usually the issue.

Got a missed call or notification from NCIC? Someone at Laramie County Detention (or another facility NCIC services) was trying to reach you. Add funds to your NCIC account so you can receive future calls, video visits, and messages.

On NCIC's add-funds page for Laramie County Detention, you'll see a list of detainees organized by last name. Each entry shows a partially masked PIN - something like "(Pin: XXX938)" - to help distinguish people with similar names. Double-check that masked PIN before selecting to make sure you've got the right person.

1. Open NCIC’s add-funds page for Laramie County Detention - Start from the NCIC account/add-funds portal and make sure you’re on the page for the correct facility.
2. Select the detainee from the list - Choose the person by last name, using the partially masked PIN shown next to their name (for example, “Pin: XXX938”) to confirm you’ve picked the right listing.
3. Follow the on-screen prompts to add funds - Enter the required information and complete the transaction exactly as the portal directs.
4. Watch for confirmation - Once the portal shows the deposit is completed, the account should be funded for receiving calls, video visits, and messages.

Troubleshooting and Contacts

• ✓ Double-check that you’re using NCIC’s add-funds flow for Laramie County Detention (facility pages can look similar).
• ✓ If you can’t find the person you’re looking for, refresh the detainee list and carefully compare last names and the partially masked PIN shown next to each name.
• ✓ Use the NCIC portal’s support/help options (where available) for account or payment troubleshooting.
• ✓ Check Laramie County’s official pages for the most current contact options and updates.
• ✓ If you need a verified mailing/contact address for the Laramie County Sheriff’s Office, use: 309 W. 20th Street, Cheyenne, WY 82001.

Deposit fees, accepted payment methods, and processing times vary. Check the payment screens and help section inside the NCIC portal for current details. For facility-specific questions, verify contact information on Laramie County's official website.