Do you need approval to receive phone calls from someone at Larch Corrections? PINs, monitoring, and legal calls
Waiting for a call from someone at Larch Corrections? The rules are simpler than they sound. Here's how eligibility works, what the PIN is for, and what you should know about monitoring and legal calls.
No. You don't need to fill out an application or go through any verification process to receive phone calls from someone at Larch Corrections.
Every incarcerated individual gets assigned a Personal Identification Number (PIN). They enter that PIN to start each call, and they're responsible for all calls made under it.
If your main question is whether you need their PIN to help with phone costs, you don’t. Friends and family do not need to know an incarcerated individual’s PIN in order to fund that person’s phone account.
Yes - calls are monitored and recorded. The facility uses this system to maintain security, protect both incarcerated individuals and the public, and reduce criminal activity or anything that could disrupt operations.
Legal calls: The DOC provides unmonitored legal phone calls when the call is made to a telephone number recognized by the applicable state’s bar association.
If you or your loved one has a hearing or speech disability, there's an accessibility option. Incarcerated individuals and callers can use a Telecommunications Device for the Deaf (TDD) for phone communication.
Other Practical Notes
- ✓ 3-way calling is not permitted.
- ✓ Call forwarding is not permitted.
Here's a detail that clears up a lot of confusion: you don't need to be "approved" to receive calls. But the incarcerated person still has to initiate each call by entering their PIN. Since they're responsible for all calls made under that PIN, facilities use it as the identifier tied to call activity.
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