Setting Up Video Visits at Larimer County Jail: What Visitors Need to Know Before a Loved One Calls
Video visits are straightforward once you know the basics: who starts the call, what tech you need, and where to set up your account. Here's how off-site video visits work at Larimer County Jail—and what to have ready before your loved one reaches out.
Your loved one has to initiate the video visit from inside Larimer County Jail. You can't schedule a time yourself - instead, you'll respond to a request they send from their end.
The jail runs video visits through ViaPath Technologies (formerly GTL) using the GettingOut system. You'll set everything up at gettingout.com so you're ready when a visit invitation comes through.
Devices Software
- ✓ A smartphone (for off-site video visitation)
- ✓ Or an internet-connected PC with a webcam and microphone
Tip: Test your camera and microphone before the visit window. If something isn’t working, check app/browser permissions for camera/mic access and make sure your browser or app is up to date.
Larimer County Jail uses ViaPath Technologies (formerly GTL) for inmate communications. The gettingout.com website is your hub for creating an account and managing services like digital mail, messaging, phone calls, and visits.
Prefer using your phone? The GettingOut mobile app handles the basics in one place - deposits, messages, contact management, and (at select facilities) sending photos and videos.
- Create your GettingOut account - Use gettingout.com (or the mobile app) to set up your profile so you’re ready to communicate through the system.
- Add and manage contacts - Build out your contact list so your loved one can connect with the right person when they initiate a visit request.
- Watch for visit options and respond promptly - Since the inmate initiates visitation requests, your job is to be set up ahead of time and ready to accept and join when a visit becomes available.
- Use the same account for related services if needed - Depending on what you’re using, that same GettingOut setup may also tie into deposits and messaging.
Assume every video visit is watched and recorded. Larimer County Jail states that visits are subject to monitoring, so keep that in mind. Don't share anything you wouldn't want replayed - especially sensitive personal details or information that could cause problems for your loved one.
Missed a visit or think you're owed a refund? Larimer County Jail directs visitors to handle refunds through the video visitation vendor. Start with the support channels in your GettingOut account rather than calling the jail directly.
Tip: When you contact the vendor, have your GettingOut account details and any transaction information ready. It speeds things up when support needs to locate a specific charge or visit.
Find an Inmate at Larimer County Detention Center
Search for a loved one and send messages and photos in minutes.
