How to Contact an Inmate at Facility

You can add funds online through VendEngine (facility locator number 32). These deposits go through an electronic funds processor, not the commissary itself. Why does that matter? The commissary doesn't set the fees for electronic deposits and can't answer questions about them.

Prefer to deposit by phone? Call VendEngine at 855-VendEng (855-836-3364) with your debit or credit card ready. Like online deposits, phone deposits run through an electronic funds processor. You'll see fee details during the transaction. The commissary doesn't control those fees.

A deposit kiosk in the jail lobby accepts both cards and cash. This is still an electronic deposit, so the funds processor handles the transaction and shows you fees during the process. Again, the commissary doesn't set those fees or answer questions about them.

Mailing money? Use U.S. Postal money orders only. Make them payable to Chilton Vending and write the recipient's name, inmate ID number, and county on the memo line. Money orders with all required info get deposited by 8:00 p.m. each Monday. Missing any details? It gets returned to you.

When someone gets released with more than $3.95 left in their account, they can transfer those funds to a MasterCard release debit card at the booking kiosk. There's a $3.95 fee per card, and each card maxes out at $9,500.

Steps to Follow

• ✓ Choose your deposit method: online through VendEngine (facility locator 32), by phone at 855-VendEng (855-836-3364), at the lobby kiosk (cards or cash), or by U.S. mail using a Postal money order.
• ✓ If you mail a money order, make it payable to Chilton Vending and write the recipient’s name, inmate ID number, and county clearly on the memo line.
• ✓ Mail money orders early enough to meet the Monday deposit schedule (deposited by 8:00 p.m. each Monday). If the identifying info is missing, the money order will be returned.
• ✓ If you’re planning ahead for release, remember that funds over $3.95 can be transferred to a MasterCard release debit card for a $3.95 per card fee, with a $9,500 maximum balance per card.

Concerned about fees? Direct your questions to the electronic funds processor, not the commissary. The commissary doesn't set, receive, or have information about fees for online, phone, or kiosk deposits. You'll see fee details during the transaction itself.

Planning to deposit in person? The kiosk is in the jail lobby and takes cards and cash. Call ahead to confirm current access hours and payment policies before making the trip.

For mailed money orders, follow the format exactly: payable to Chilton Vending, with the recipient's name, inmate ID number, and county on the memo line. Properly completed U.S. Postal money orders are deposited by 8:00 p.m. each Monday. Anything missing required details gets sent back.

Helping someone plan for release? Confirm the debit card transfer process at booking. Funds over $3.95 can move to a MasterCard release debit card. The fee is $3.95 per card, with a $9,500 maximum balance per card.