How to Contact an Inmate at Lawton Community Corrections Center (OK)
Need to fix a communication issue or sort out an account problem with calls? Two situations come up most often: paying back a chargeback and requesting a refund from an inactive AdvancePay/ConnectNetwork account.
If there's a chargeback on an inmate account, you'll need to resolve it by mail. Send a money order to Access Corrections at P.O. BOX 28998, ST. LOUIS, MO 63132. Include the inmate's name, ODOC number, and facility name on the money order so it gets applied to the right account. Phone payments aren't accepted for chargeback repayments.
Have an inactive AdvancePay/ConnectNetwork account with a remaining balance? You can request a refund by calling ConnectNetwork customer service at 877-650-4249. If you opted in with ViaPath and provided your contact info, you may receive a text or email reminder about your account expiring, up to 30 days before the expiration date.
Note: Policies and vendor processes change. Before mailing a money order or requesting a refund, confirm the current instructions with the facility or vendor directly. This prevents delays or misapplied payments.
Steps to Follow
- ✓ Get a money order for the chargeback repayment (phone payments are not accepted).
- ✓ Make the money order payable as instructed for Access Corrections chargeback repayments.
- ✓ Write the inmate name, ODOC number, and facility name on the money order.
- ✓ Mail it to: Access Corrections, P.O. BOX 28998, ST. LOUIS, MO 63132.
- ✓ Call ConnectNetwork customer service at 877-650-4249 to request a refund for an inactive AdvancePay/ConnectNetwork account.
- ✓ If you want expiration reminders, confirm your contact information is on file and that you opted in to ViaPath text/email alerts (reminders can be sent up to 30 days before expiration).
- Confirm the correct payee and mailing address for chargeback repayments before you send a money order (Access Corrections, P.O. BOX 28998, ST. LOUIS, MO 63132).
- Double-check the identifiers you will include so the payment is credited correctly: inmate name, ODOC number, and facility name.
- Verify the refund process and phone number for inactive AdvancePay/ConnectNetwork accounts by calling 877-650-4249.
- Ask whether any payment options have changed so you do not waste time trying a phone payment method that is not accepted for chargeback repayments.
Tip: Expecting ViaPath reminders? Double-check that you opted in and that your email and phone number are up to date so notifications actually reach you.
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