How to Contact an Inmate at Lea County Correctional Facility (NM)
Staying in touch is usually possible by phone, and video visitation may also be an option through the same provider. Here's how to get set up, what limits to expect, and what to double-check before making plans.
Phone calls from inmates require money in the right place. Your loved one can place calls if they have funds in their commissary account, or if you've set up billing arrangements through Securus. Video visitation is also available through Securus, so that's the place to start if you need help creating an account or setting up payment. Keep in mind: the facility won't take phone messages to pass along to inmates, so planning around approved calling and video options is essential.
Call limit: Inmate phone calls are limited to 20 minutes per call.
Planning an in-person visit? Bring photo identification. A driver's license works, or another valid government-issued photo ID. For anyone under 18, a birth certificate is required with no exceptions. Make sure you have the original document (or whatever form the facility accepts) before you go.
Steps to Follow
- ✓ Ask your loved one whether they have money on their commissary account to place calls.
- ✓ If you need to set up billing arrangements, contact Securus at (800) 844-6591.
- ✓ If you want video visitation information or to make arrangements, contact Securus at (800) 844-6591.
- Plan for a 20-minute call. Have the most important updates ready so you are not rushed.
- Split longer conversations into multiple calls. If you run out of time, agree on a day and time to try again.
- Keep expectations realistic if the call cuts off. The time limit is per call, so a hang-up often just means waiting for the next opportunity.
- ✓ Bring a photo ID (such as a driver’s license).
- ✓ If a visitor is under 18, bring their birth certificate (required, no exceptions).
Reminder: The facility won't accept telephone calls or messages for inmates. If you need to reach someone, use the approved phone and video options instead.
Before putting money on anything or scheduling time, confirm the current setup with Securus. They can tell you what billing arrangements are available and how video visitation works. Call Securus at (800) 844-6591 to verify the process and make sure they're still the provider for phone and video at this facility.
Verify current call costs and restrictions before relying on phone contact as your main option. Calls are limited to 20 minutes, but pricing varies by location and plan type, and rates can change. One published example from another area lists a 20-minute collect call at about $3.55, with higher costs over distance. Confirm actual rates for Lea County Correctional Facility directly through the provider.
Visitor rules often go beyond basic ID requirements. You know you need photo ID and that minors need a birth certificate, but confirm the rest before making the drive. Check what forms of ID are accepted, whether minors need additional documentation, and the current visiting schedule.
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