Who to Call When You Have Questions About Leath Correctional Institution
Getting a visit approved, fixing a virtual visit glitch, or sorting out phone and money questions goes faster when you call the right number. Here's who to contact for Leath Correctional Institution questions.
For general visitation questions - including anything about your application - email the SCDC Visitation Office at visitation@doc.sc.gov. This works well when you want an answer in writing or need to clarify what's required for approval.
Prefer to call? Use the Visitation Inquiry Line at (803) 896-1838. Press 1 for questions about the application process or to leave a message for a callback.
For virtual visitation issues - problems with the visitor list, a name change, or similar - email VirtualVisitation@doc.sc.gov. Include your information and a copy of the visitor's ID so staff can match your request to the approved list.
You can also call about virtual visitation through the same Visitation Inquiry Line: (803) 896-1838. Press #1, then leave your name and a good callback number.
Technical problems during your virtual visit - audio, video, connection issues, or trouble starting the session - go to GTL Visitor Support: 1-855-208-7349.
Need to stop calls from reaching your phone? Call 1-866-230-7761 and request that your number be blocked from SCDC inmate calls.
If your phone carrier won't accept collect calls, setting up a GTL PrePay account is the workaround. Call 1-800-483-8314 to enroll.
Questions about trust fund deposits through GTL? Call customer service at 877-650-4249 or 888-988-4768. If you're making a phone deposit and get asked for a Site ID, use 121.
Ordering through the South Carolina packages program and need help? Call customer service at 1-800-546-6283.
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