How to send messages, photos, and packages
Lehigh County Jail uses GTL's visitor portal for scheduling and managing visits. New users should register through the portal first, then sign in to book. You can reserve a specific date, time, and location online—bookings are confirmed instantly, which helps you skip lines. For video visits, you'll need GTL's VisBridge desktop application. The portal has direct downloads for both Windows and Mac. Before your visit, log into your GTL visitor account at least 10 minutes early and run the "Internet Visit Tester" from the menu bar. Follow the prompts to make sure VisBridge is ready. You'll need an approved GTL visitor account and must complete the vendor's scheduling steps before remote visits can happen.
Search for a loved one and send messages and photos in minutes.
Sign into the GTL visitor portal, or register first if you're new. Reserve your date, time, and location online—visits booked this way are confirmed instantly.
Yes. Lehigh County Jail’s new video visit option requires the GTL VisBridge desktop application. You can download VisBridge for Windows or Mac through the GTL portal.
Log into your GTL visitor account at least 10 minutes before your scheduled visit. From the menu bar, select “Internet Visit Tester” and follow the setup prompts.
Address the envelope with the incarcerated person’s full name and ID/booking number, and include your complete return address. Then confirm the jail’s exact required format through its official guidance or by contacting the facility, since formats can vary.
Many Pennsylvania facilities route non-legal personal mail through a contracted central processor that scans and electronically delivers it. Check the facility's official guidance to confirm whether this applies and how it affects timing and allowed contents.
Legal and privileged mail usually follows a separate process and may skip the scanning that regular personal mail goes through. Original documents requiring signatures may be routed to a business office for handling.
Bringing a minor to visit at Lehigh County Jail? Two things trip families up: who needs to accompany the child, and which birth certificate counts. Here's what to have ready so you don't get turned away at the door.
Bringing a child to visit at Lehigh County Jail? The paperwork rules are strict. Minors must come with a parent, and you'll need the right kind of original birth certificate—every single time.
Visiting someone at Lehigh County Jail requires a current, government-issued ID showing both your photo and date of birth. Penn DOT photo ID is specifically listed as acceptable—great news if you don't have a driver's license or passport. One catch: both your photo and birth date must appear on the same document. Bringing separate documents won't work.
