How to Get a Refund on Unused Phone Money at Leon County Jail
Getting a refund on unused money from an inmate debit phone account at Leon County Jail requires a written request. Submit it within 30 days - that's the deadline for records retention. Expect some wait time after mailing. Refunds can take up to eight weeks to arrive, so don't worry if it doesn't show up immediately.
Mail your written debit refund request to: CenturyLink/ICSolutions Debit Refund Request 2200 Danbury Street San Antonio, TX 78217
For prepaid service balances, you can request a refund by phone instead. Call 888-506-8407 and ask for a refund on your unused prepaid services.
Timing: Refunds to the credit or debit card on file are usually available the same day - often within about 15 minutes.
Required Info List
- ✓ Inmate’s name
- ✓ Inmate I.D. number
- ✓ Inmate’s residential address
- ✓ A daytime phone number
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